#1. My Apple TV 4K+ remote is generally working except for its volume control feature which is non responsive. Adjust Apple TV audio. iPhone Volume Buttons Not Working? 8 Ways to Fix It (2023) Select Learn New Device if it isnt already selected. unplugged all hdmis and power to all devices. When I press the volume or mute buttons I can see the LED on the Apple tv blinks Suddenly my Apple TV Siri remote doesnt work. May 23, 2022 1:08 PM in response to mikereed36. Follow the onscreen steps to program your Siri Remote or Apple TV Remote to control volume for your television or receiver. If you have an Apple TV 4th generation, go to Settings>System>Reset; and for an Apple TV 3rd generation, go to Settings>General>Reset. Sometimes, a simple repairing process may fix any temporary snags with your remote control device. Choose 'Settings' and go to 'Audio & Video'. If the Apple TV remote control is not functioning, check to see if the remote is charged. Also, make sure the batteries you are using on the remote arent too old or defective, in which case you would need to purchase new batteries. The Apple TV 4G has an infrared (IR) sensor that may be used with the original Apple TV remote. Step 2: When the Apple TV light starts flashing, release the buttons and check the 'Connection Lost . Step 1: Set the volume control option on your Apple TV remote manually. This site contains user submitted content, comments and opinions and is for informational purposes The Samsung TVs remote works just fine. If the cable is broken, it can cause the problem. Make sure to do the full reset of the remote as described in here: If your Apple TV remote isn't working - Apple Support. Good luck, and happy watching! The problem is persistent and doesnt go away after a restart unfortunately. Connect your Apple TV and iDevice to the same Wi-Fi network. From this hub I can have my soundbar, TV, and Apple TV interconnected and they work perfectly in-sync with CEC enabled. Apple TV remote volume not working is a common problem that happens to many people and most of the time, it can be fixed easily with no need for any repair. Apple TV not longer has volume controls - Apple Community All postings and use of the content on this site are subject to the. If not, reach out to Pioneer customer support or a device forum to see if there is a current software or firmware update to resolve the issue of miscommunication. 2. We understand your Apple TV volume control is not working. I tried moving the old remote to the other side of the house to avoid some weird data/connections being sent to that one, but it's still having the same issue, no volume on new Siri remote even though it said it connected fine. The rest of the buttons work. May 22, 2022 11:05 PM in response to Azanella, May 22, 2022 11:05 PM in response to @Anthony. Mine is exactly as you outlined above. NOTE: Performing a Factory Reset may also help resolve the issue. A forum where Apple customers help each other with their products. Then, go to Volume Control. Weve added a few reports below for reference: My Apple TV remote volume stops working every 1 2 months. 1-800-MY-APPLE, or, Sales and My volume control on my Apple TV 4K remote was working. Source. Refunds. Apple TV 4K, Long story short: I updated the firmware on my Samsung HW-Q800A Soundbar, installed two software updates (one was a major version update) in my LG CX TV and updated to tvOS 15.5.1.still no luck. Give the custom volume control a name. This included the mute button. You will have to select Learn New Device from the drop-down menu. Los Angeles, CA. Update: I downloaded the Remote app from App Store and somehow that allows me to control the volume, but not the built-in remote which is in the control center. Go to Settings > Remotes and Devices > Volume Control on your Apple TV 4K or Apple TV HD. Place your Apple TV three inches away from your remote. User profile for user: Apple TV Volume control not working prope - Apple Community Checking for updates is typically only needed when the issue started with the previous software update. Apple TV 4K remote unable to control display volume a few hours ago, the volume control buttons on my apple tv 4K remote suddenly stopped working, and i haven't been able to control my television's volume ever since. Urquhart1244, Cant control volume for tv with apple tv remote. Your Apple TV Not Playing Sound? Here are 8 Real Fixes - iMyFone Source Update 4 (Dec. 27, 2022) Switch HDMI inputs. I have unplugged both devices overnight as well and nothing has changed . I am able to increase the volume on my sound bar using the ATV4K remote, and with my iPhone via the remote app, but I am unable to decrease the volume. Apple TV Siri Remote: How to control TVs and receivers - 9to5Mac Go to ATV settings. charee144, call P. priitv8 macrumors 68040. The Apple TV remote volume control was working. The physical Apple Remote uses IR to send the volume . Or a way to manually force it to use CEC instead? The digital world offers many possible pitfalls where a user could lose their access to critical data or give away information they didnt mean to. That hardware is not capable of sending IR and thus it can only work with HDMI CEC. No updates installed on the soundbar in the meantime, May 23, 2022 10:41 AM in response to baeda_. mikereed36, call Then wait 5 to 10 seconds for a Connection Lost . My previous tv was able to be controlled by the Apple TV but it wasn't a smart TV like this new LG C1. I guess IR signals are different for different TV makes and I never set up make/model of my TV Aug 19, 2020 7:31 AM in response to greatvovan. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of So I can see it's possible, but just not outside this one screen. Volume control on 4K Apple TV not working My volume control on my Apple TV 4K remote was working. Apple TV 4K remote unable to control display volume. Turn on HDMI ARC or eARC. "According to engineering, the disabling of the volume control is correct behavior for certain Apple TV configurations, where the audio is being sent to the actual TV via HDMI. Refunds. Subscribe to our Insider program today and take advantage of a limited-time 30-percent discount, plus an extra 10 percent if you're a senior, veteran, or service personnel! Each email reveals new things you can do with your phone (and other devices) with easy-to-follow screenshots. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Apple may provide or recommend responses as a possible solution based on the information I have tried resetting my Apple TV , resetting my actual tv . Bug Fixed: Apple TV Remote Volume Not Working, Organize Your Cords, Chargers & Small Tech in Style, It's Not Too Late To Join Our Privacy & Security Course, Run Your Business Smarter with Remote Device Management, How to Find a Dead, Turned Off, or Offline iPhone, 10 Simple Tips To Fix iPhone Battery Drain, How To Get an App Back on Your Home Screen, How to Transfer Photos from iPhone to Computer, How To Find My iPhone From Another iPhone, Step Counter: How To Show Steps on Apple Watch Face, Easily Retrieve Deleted Text Messages on iPhone, How To Put Two Pictures Together on iPhone, What iPad Do I Have? Any ideas? While there are occasions where the Siri Remote needs to be charged or replaced, in this case, it is usually a bug that can pop up for no apparent reason. Apple recently released tvOS 15.6 update for Apple TV with general performance and stability improvements. Was all working fine before tvOS 16.0. Nov 11, 2020. I just got a new TV, and after I connected my Apple TV I can't control the volume using the remote. These updated too me close to an hour (I had to reconfigure all my past settings on my tv). [HELP] Volume Control keeps switching to "Auto via HDMI" Now it doesn't work - and when I try to setup (again) the Apple TV doesn't sense when I am pressing vol up/down and mute (But it did before ) Vote. Source, Connected the soundbar to TCL 8 series tv and now Apple TV will not control volume. To start the conversation again, simply Apr 28, 2021 4:06 AM in response to shiny334, Apr 28, 2021 4:14 PM in response to Urquhart1244, I tried that and it wont control the volume still. Select Learn New Device 3. No, not really! The volume control through the Apple TV Remote app, using the side buttons, is available only for when using an AV receiver that supports volume control over HDMI-CEC. The Volume Controls don't work for the soundbar if I use the Apple TV remote. shiny334, User profile for user: Follow these steps to restart your remote. Apple TV HD, only. I reconnected my old 1st gen Siri remote and it works just fine. Now, release the button. If both devices are connected to the same WiFi network, the Apple TV Remote app for iPhone and iPad may be able to operate your TV. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. Then in the middle of a TV watching session the Siri remote stopped controlling the volume! How to Fix Apple TV Remote Not Working - AppleToolBox Ive also talked about checking the remotes battery. any proposed solutions on the community forums. There are 3D printable cases that hold Apple TV remotes and AirTags that you may want to check out if you are prone to losing them. iPad iPad Pro (6th generation) Developer Apple Inc. If the Apple TV is telling the Sony TV via HDMI to raise the volume, then it shouldnt matter which remote Im using to control the Apple TV, right? User profile for user: Refunds. A forum where Apple customers help each other with their products. The TV is a 'Cello', which is a budget brand. Got everything set up only to find that the TV was not responding to volume control from Siri remote (works fine using the tv remote-as is to be expected). If your Siri Remote or Apple TV Remote isn't working Make sure that the remote is about three inches from the Apple TV. How to Fix It When There is No Sound on Fire Stick - Lifewire I dont think any TV will support that. Turning my HDMI CEC settings on and off . If the Volume button is dimmed, use the volume button on the remote that came with your television. If the volume buttons on your Apple TV remote stop working, control Apple TV with iOS or iPadOS Control Center, Press and hold the TV/Control Center button. The weirdest part, is my old remote sitting in the room worked for volume but nothing else. I can however control the volume when I connect my AirPods , so the issue only occurs when its through my tv speakers themselves . Apple TV remote works except volume with my Samsung tv, If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Feb 6, 2022 6:02 AM in response to Mannygator, User profile for user: The default IR commands would work for many TVs (and other audio equipment). I have tried everything! Some other reason why this wouldn't be working? We need to point IR to Soundbar to work. Release the buttons. Step 3: Head to Apple Settings . This vegan leather bag keeps your electronics from getting lost in large luggage and safely stored to prevent damage. omissions and conduct of any third parties in connection with or related to your use of the site. Click on "Learn New Device". Volume is not stuck on volume up at any level. I setup the new tv box and decided to setup manually to avoid any issues with settings. tvOS 13. ARC and volume control are 2 separate things, Although if your TV supports one, it probably supports the other. emelia22. This Apple TV Remote Locator Case is worth a look. The status light on your Apple TV will turn off and on again. If it turns out that the problem is with the Apple TV remote, you might be able to get a replacement. The CEC soundbar control mostly works - volume up always works, but volume down seems to get "stuck" at a random level.you can volume up from there but volume down always gets stuck at that same level until mute or restart. Apple TV can sometimes have problems playing sound. Yeah, but I mean that different TV (and other appliance) brands have different codes of IR signals, say a Sony remote control won't work with a Samsung TV. Guys, thanks, but it is not necessary to repeat what has already been said :-) The first response actually answers my question, but it does not mean that I can't have additional questions. I will mention that when I press theses buttons the Apple TV flashs the light in response and the volume controls work when connected to another Audio source like my AirPods but when the audio output is my tv the volume controls do not work . Apple disclaims any and all liability for the acts, This is incredibly frustrating and I have to trouble shoot and reset/relearn the remote every time. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. Keep your Apple TV connected to power till the process is complete. (I am not sure if this is supposed to work). captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I was convinced when I saw version 15.5.1 that Apple for sure patched this issue, but nope! captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Before graduating in the spring of 2021 with her Masters degree in Literature, specializing in early 20th-century American and British Modernism, she was a college writing tutor and University English professor. Only the volume buttons work. Fix: Why Is My Apple TV Remote Not Working? - How-To Geek Sounds like a bug to me, but I'll leave it to the folks on here to confirm. You can configure the Siri Remote to turn your TV on or off, change the input to your Apple TV, and even control the volume. a few hours ago, the volume control buttons on my apple tv 4K remote suddenly stopped working, and i havent been able to control my televisions volume ever since. Press and hold Menu or Back, as well as Volume Up, for five seconds. Press and hold the power button to turn everything off (you can still press and hold the screen icon . Additional audio controls let you change AirPlay speakers, choose Bluetooth headphones, change the language audio track, or reduce loud sounds. I've gone in to the settings and under Remotes and Devices I've tried to change the selected "Volume Control" device as my soundbar, but there's only the options of "Auto", "TV via IR", "Off" and "Learn New Device" If you have an older Apple TV remote, hold the "Menu" button and the left arrow for six seconds. Volume control on 4K Apple TV not working. My Apple TV 4K remote volume works some times and some times not If it doesn't, go to Settings on your Apple TV and choose Remotes and Devices. If your remote still isn't working as expected, try restarting your remote. Since the Apple TV Remote utilizes an IR Sensor to regulate the volume, you should clean both the receiver and the remote. Effortlessly set up and manage all of your Apple devices with Jamf Now! Apple Remote Volume Not Working: Restart your Apple Remote Go through the setup if it isnt finished yet. The TV volume cannot be adjusted. | Sony USA Ive tried everything instructed on Apple support pages, and whats also mentioned in this older thread - but no luck in any way Normal HDMI devices reset their bindings when unplugging the HDMI cable while both devices are active, but I don't think this will help. This site contains user submitted content, comments and opinions and is for informational purposes Did you ever find a solution for this? Then, your remote will automatically reconnect and you can start using it again as normal! I can confirm that tvOS 15.5 did not resolve this issue. If the issue occurs during this sound test, visit our Support Center to request service. Press and hold the TV/Control Center button and the Volume Down button at the same time. The other buttons seem to work fine but the volume and mute buttons no longer control the tv volume. Add a Comment. My Apple TV remote works but no longer controls the volume of the TV. Ever since the tvOS 15.6 update rolled out, the Apple TV remote is no longer able to control volume, as reported by some users (1,2,3,4,5,6,7,8). Apple support team hasnt addressed the remote volume control glitch yet. Its important to note that the problem could be with the Apple TV rather than the remote. It should be set to Auto using the IR remote (TV). Can't Control TV Volume from iPhone/Remote app I walked away from my tv for 5 minutes and came back and had the whats new update screen so I have no idea why I updated so late , that part Im confused about as well , but as I mentioned , right before this I was able to use the volume controls on my remote perfectly fine . The physical Apple Remote uses IR to send the volume control signal directly to the TV (or receiver); not to the Apple TV box (when the above doesnt apply). As such, when using the Siri remote to control Apple TV, keep in mind that the connection is entirely based on Bluetooth, so you must stay within range of the Apple TV and then ask Siri what you wish to. #appletv #appletv4k #appletvremote My Apple TV 4K+ Volume Feature Not Working. I can also successfully pair the TV's own remote to control the aTV. To do this, hold the little TV button (right above the volume buttons) and the volume down (-) button for 5 seconds. provided; every potential issue may involve several factors not detailed in the conversations The volume +- control on my Apple TV remote is not working recently. If I turn off CEC on the tv it works but then I cant power on/off the tv with the Apple TV remote, Volume control on 4K Apple TV not working, User profile for user: I got a second ATV (4K 1st Gen) connected to a Sony soundbar and TV and switched it with my main ATV (4k 2nd Gen). Apple TV Volume Too Low tvOS 15: While Play Audio & Video 2021 anyone with a good tip? The Siri remote fully controlled both the apple tv device as well as the volume on the TV. Apple TV. Any suggestions on connecting my Apple TV to this new LG C1 so I am able to control Power, Source, and most importantly Volume would be greatly appreciated. I've never had any problem with my ATV4K connected to a Sony soundbar & LG TV. The standard Apple TV remote and iPhone/Siri remotes behave the same way. I noticed I had to manually install tvOS 15.5 today because it still hasnt auto-installed it. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV screen. Select Learn New Device. Owing to the tvOS 15.6 update, the Apple TV remote volume control has now become absolutely unusable for some. Release the buttons. All else fails, give Apple Support a call and heres their recommended reading: If you can't control your TV or receiver with your Apple TV Remote - Apple Support. Set up your single or stereo pair of HomePod or HomePod mini speakers as the default speaker (s) for Apple TV . Program Bose Remote To Samsung TvOnce the Sound Bar and TV can be It's specifically ONLY getting the aTV remote to control volume that doesn't work. New Apple Siri Remote 2021 Owner's Thread + FAQs + User You must first unpair the Apple remote with the Apple TV to repair it, which is a simple process and will take a few seconds to complete. If the volume can be adjusted using the volume buttons on the TV, but not the remote control, then reset the remote control to factory specifications. TV Setup (all audio from TV speakers) My Volume Control & Mute is not working on my new Siri Remote. As such, it needs line of sight between the remote and the TV IR receptor (unlike the bluetooth for the navigation controls). You can fix this error in many ways. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of For quick reference: Apr 6, 2022 4:23 PM in response to bgmeek. When the Connected notification appears, you can use your remote. ask a new question. I can control my Sony TVs speaker volume with the physical Apple TV remote, but not with my iPhone Control Center virtual remote. Your iPhone is not able to send an IR signal. I tried all the options I could find online including adding a new device where it had me hold the volume buttons, holding menu and volume up to repair the remote and power cycling it. The following are some ways to use your iPhone as an Apple TV remote: If the problem persists even when trying all the above troubleshooting methods, you may need assistance from Apples support staff to get the remote fixed. any proposed solutions on the community forums. You can check it out below. I have 3 iphones and i have tried to control volume from all 3 iPhones, unfortunately none of them work. The on/off features of the Apple TV remote to control the TV do work. Mango Life Media, LLC I am still able to control volume using the stereo remote, but I'd rather not have to juggle two . I bought the new Apple TV, and previously had the older Apple TV 4K. I can't recall ever seeing a posting here about intermittent volume control issues that didn't involve Samsung "Anynet+" (aka Samsung's brand name for CEC). I have the same issue with a LG 77 CX OLED TV and Samsung QL-800 Soundbar. Neither works. Switch on your TV and keep the Remote app open on your device. once the remote wakes up the Apple TV it will then allow the connected TV to also turn on and switch to the appropriate input). ask a new question. My volume control on my Apple TV 4K remote was working. Plugging my ATV4K into the sound bar or the TV directly gives me the same result. All postings and use of the content on this site are subject to the. ARC is audio return channel, it's ONLY use is to send audio "backwards" over an HDMI connection, it has nothing to do with sending commands. Apple TV remote works except volume with - Apple Community Release the buttons. User profile for user: Issue fixed by resetting ATV remote by holding tv button and down vloume for 5 seconds! Before buying another remote, try the following hacks to see if it works. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. If so, thats another indication that the ATV4K, your TV and soundbar are configured correctly (HDMI CEC functions properly enabled everywhere), and that the Siri Remote needs to be reset. Release the buttons after two to three seconds of holding the position. Make sure that the remote is about three inches from the Apple TV. In other cases, the volume button doesnt work at all.