We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. You will need your order number and email/last 4 digits of your phone number. Graphic Tees. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Once you have processed your return in the portal you're ready to post it off! Refunds will not be given if they do not comply with our returns policy. Copyright 2022 boohoo.com. Sites-boohoo-ANZ-Site " posted 2 years ago - Anonymous " there returns is a joke, and the clothing quality is terrible don't recommend purchasing from here " Please return unsuitable items in its original packaging. Or simply return your items to the following address within 45 days from the date you received your parcel. | Read 2,121-2,140 Reviews out of 5,495 The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). If youre a customer in the EEA, you get 14 days to cancel your contract with us. All InPost Lockers are in well lit, safe and secure areas with ample parking. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. By enabling them, you are agreeing to our. weareMAN. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. You will need your order number and email/last 4 digits of your phone number. From the Orders Details menu, select Returning an Order. Please return unsuitable items in its original packaging. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items recieved we reserve the right to recover any shortfall from you. I have received a faulty or an incorrect item, would there be a charge to return? Returns Policy at boohoo.com It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. If your items dont make it back to us, youll need to open a dispute with the carrier. Unfortunately we don't offer an exchange facility. So that we can get this fixed for you please head over to our Contact Us section. here, and a member of our team will look into it. Just pop your items in something non see-through, sealable & waterproof. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. By subscribing, you agree to receive marketing communications from boohoo by email. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. All rights reserved. Re-pack the item in its original packaging with labels and tags still attached. Returns via the portal are fully tracked. Product name and codes of the items you returned. Cool with that? You may be liable for import and pay a custom duty charge for orders over the customs threshold. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. How long does it take to process my return? Unfortunately we don't offer an exchange facility. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). All rights reserved. You will need your order number and email/last 4 digits of your phone number. You've got 28 days to send something back to us from the day you receive it. Login to Boohoo's returns portal. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Boohoo MAN US If you've returned items from an order paid for with Klarna, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done by contacting Klarna or via the Klarna app. By subscribing, you agree to receive marketing communications from boohoo by email. Boohooman Returns Portal. All InPost Lockers are in well lit, safe and secure areas with ample parking. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. To save on returns cost, its best to return your items in one parcel. Select your preferred return option (Print returns label at home or in store options). Read Customer Service Reviews of www.boohooman.com - Trustpilot No packaging, no problem! them or get a refund. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date of delivery. weareMAN. 1. Items must be returned within 28 days of receipt. 3 Select your preferred return option Print returns label at home. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. 1. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). here its as easy as If you've returned items from an order paid for with Zippay, and you're near the end of your invoice period, we'd recommend making the outstanding payments by the deadline to avoid payment charges. 3. If you are a customer in the European Economic Area (EEA), you have a legal right to change your mind within 14 days and receive a refund for most products that you buy from us online. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! If your items dont make it back to us, youll need to open a dispute with the carrier. We don't refund delivery charge for those countries listed outside of the EEA. 3 Select your preferred return option Print returns label at home. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Returns FAQs See our. Simply return your item(s) and reorder for a replacement. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Select your preferred return option (Print returns label at home or in store options). Keep an eye on your return tracking. Please note a returns charge of 1.99 per parcel will be deducted from your refund amount. If you have any questions about extending your invoice, please contact Klarna. Returns are FREE for premier customers. Pay for the postage and print off your label. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. This does not affect your statutory rights. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! No packaging, no problem! For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Returns via the portal are fully tracked. Unfortunately we cannot accept returns after this time. 4. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. form where youll also find details on how to return your item(s). If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Make sure you keep your proof of postage! Follow the steps below: 1. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Login to our returns portal. Youll find these alternative methods #betheMAN. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. By subscribing, you agree to receive marketing communications from boohoo by email. Hoodies, If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. BB10 2BQ. This does not affect your statutory rights. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. To experience the full world of Boohoo, please enable these or check whether another program is Orders placed between 16th Nov 22 and 15th Dec 22 are eligible for an extended return period of 45 days. 2. } boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. You've got 28 days to send something back to us from the day you receive it. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. Your refund is on its way. Find out how to return your item(s) at number 4. Email Address The email address used to place your order. Locations include supermarkets, petrol forecourts and train stations. UK Log onto your Portal here . Your refund will be processed once we've received your unwanted items. Simply return your item(s) and reorder for a replacement. This does not affect your statutory rights. Click here to generate and print off your returns label and to find your nearest store. Login to our returns portal by clicking the Start a Return button. If you are a customer in Australia, you get 28 calendar days to cancel your order if you change your mind. You'll get an email once we receive your returned item. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. How long does it take to process my return? By subscribing, you agree to receive marketing communications from boohoo by email. Heasandford Industrial Estate If your items dont make it back to us, youll need to open a dispute with the carrier. This cancellation period starts from the day after you receive your order. Boohooman Returns Portal - LoginWave With hundreds of styles landing each week and regular trend updates you can be sure to get the latest. This amount represents our opinion of the full retail value of this product today based on our own assessment after considering a number of factors. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Please turn it on so that you experience this sites full capabilities. You must obtain proof of postage just in case your order is lost on its way back to boohooMAN. You can unsubscribe at any point. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Once our checks are complete well refund your credit/debit card. boohooMAN Returns Reviews | Read genuine reviews on boohooMAN returns boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). It takes up to 24 hours from your refund being processed by us for your invoice to be updated well send you an email as soon as your refund has been processed. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. Log onto your Portal here . Summer Shop, Returns - boohoo Cargos, 2. UK returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal. A typical refund will take up to 14 days + your banks handling time. Copyright 2022 boohoo.com. Select your preferred return option (Print returns label at home or in store options). This does not affect your statutory rights. You'll get an email once we receive your returned item. Your browser's Javascript functionality is turned off. You can cancel your contract here. *Extra 10% discount sent via email to new subscribers only. With just one click you can reduce the energy used by this website. On dirait bien que vous nous rendez visite sur. Please return unsuitable items in its original packaging. FAST, TRACKABLE & COST EFFECTIVE using the returns portal. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. If this could be the case, please check your emails including spam and junk. blocking them. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Make sure you keep proof of postage! Returns via the portal are fully tracked. If you decide to keep one of the items, you need to pay for delivery. You've got 28 days to send something back to us from the day you receive it. It takes up to 24 hours from your return being processed by us for your invoice to be updated. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. You've got 28 days to send something back to us from the day you receive it. There is no returns label in my parcel, how do I return? weareMAN. We dont offer exchanges right now. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. To experience the full world of Boohoo, please enable these or check whether another program is boohooMAN Reviews | Read Customer Service Reviews of www - Trustpilot Returns Policy | Returns Portal - boohooMAN You dont need to remember to keep your proof of postage its all digital! If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Shorts, You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). You will need your order number and email/last 4 digits of your phone number. Select your preferred return option (Print returns label at home or in store options). Collect your order from nearly 1,200 InPost lockers nationwide for 3.99. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. You can cancel your contract here. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. You don't need to remember to keep your proof of postage - it's all digital! You can unsubscribe at any point. You will need your order number and email/last 4 digits of your phone number and let them know which item you're returning and why Choose to return at your local Post Office Then print a returns label or get a QR code for your phone Ive paid with Klarna How do returns & refunds work? Return Request; 3. 3. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. Repack your items. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. We have printer-less options too if you dont have a printer!