NCL Suite Butler and Consierge - Norwegian Cruise Line - Cruise Critic You will also have the services of the ships. Just be reasonable in your requests and expectations. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin steward cleans and makes up the cabin. //How much to tip NCL Haven staff? : r/Cruise - reddit What Cruise Ship Butler Service Is All About These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. Fancy enjoying breakfast while taking in a sunrise over the ocean? Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Just up the tip. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Your butler can also help with in-room parties. Some lines, like Silversea, have a butler for every suite. By continuing to browse the site you agree to our use of cookies. I have found the concierge to be hit or miss. Please view our advertising policy page for more information. The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. Sometimes it's worth a large investment to reap the benefits of a great credit card. The current welcome offer on this card is quite lucrative. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. When we talked to the butler, she said, "I'll bring you a menu. What they can do though is virtually everything in between. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. I may also ask for chocolate delivered to my cabin each evening. All Rights Reserved. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. If the ID card is bad it gets worse. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. To find out more, please, Traveling with a group of people? If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and related services, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. Norwegian Encore Deck Plans, Layouts, Pictures, Videos While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. I think I'm right in saying that doesn't include a butler. There are select categories of Suite which come with specific additional amenities, too! The high annual fee is only worth it if youre taking full advantage of the cards benefits. For an explanation of our Advertising Policy, visit. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. Enrollment required. Improve earnings, maximize rewards and track progress toward dream trips. On our last cruise the butler arranged dinner in our room for us. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. Your butler is there to make it happen. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. Dine together as your butler serves a meal from our special Suite menu. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. To find out more, please. They also. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. 957 sq. was busy handling technical details with the registration process. Are drinks packages worth the price? 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. Started June 21, 2021, By This stateroom type features relaxing and luxurious spa decor. As each course came out the butler delivered it to the room. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. Maybe you're in the casino on a hot slot machine and realize you forgot to make reservations for dinner or a show - one call to the Concierge and the matter is handled. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. Your concierge is a bit like an agent to you on board ship. Many cruise ships don't have any concierges or butlers at all. One of the most highly sought after experiences, Silversea has perfected the art of luxury at sea with its butler service. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. It would be an awkward situation for the Concierge to escort every suite passenger on board. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. Norwegian Cruise Line. *Square footage and stateroom configuration and capacities vary by ship. Cruising The Haven & Suites: Perks and Details (Part 2) - NCL The Maite'd was appalled and informed us.the butler will do that. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. it was awesome. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? When we traveled with the grandchildren, the butler always made sure their favorite snack was in the room. Being a guest of The Haven with Norwegian Cruise Line means personalized service. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. Hotel. LauraS Learn more. Serve a welcome glass of Champagne upon arrival to your cabin. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. We enjoy eating in the restaurants more than we would the room. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Related: 21 tips and tricks to make your cruise go more smoothly. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Now we are really looking forward to a new experience on our April trans Atlantic cruise. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. Then watch the moonlight dance on the waves from your private terrace. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. In one case I waited in the Lounge for my Butler escort. Which Cruise Ships Have Butlers? | Cruise Critic We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room. I love Schweppes bitter lemon, but it's not distributed where I live. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. 19952023, The Independent Traveler, Inc. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. Spanning and impressive 6,694 square feet. the concierge left us behind. Powered by Invision Community. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Disney offers a sort of butler service for its concierge-level guests. Cruise butler services vary from one cruise line to the next but generally speaking, your cruise butler is your single point of contact to make whatever you want happen. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Overall a very nice experience. Guide and tips to Norwegian Cruise Line's The Haven These Guild of Professional English Butlers are among the best anywhere at sea. Butler service is something usually offered to passengers who've booked a top-level suite. ft.*, your Family Suite sleeps up to six* guests. The first time I let the butler spoil me since I was a suite rookie. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. FNP /PA-C - CenterWell - Alhambra Clinic The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. Powered by Invision Community, Also I was told my last cruise they give you those cordless.