This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Reply Report inappropriate content 1 reply Gridguy Salt Lake City, Utah Level Contributor 2,301 posts 21 reviews 20 helpful votes Remember that you need two hours for the ferry and taxi back to the airport, plus a cushion in case anything goes wrong on the way. For the latest travel status, please check the official page for Belize. Belize City to San Pedro ferry times. It wasnt until the middle of the 19th century that San Pedro was officially settled by the many fishermen and their families who migrated to the region during the Caste War of Yucatn. As you venture forth, youll find yourself in residential confines that offer a glimpse of San Pedro at its simplest. and type in "ferry" you will see quite a bit of information. Hours of operation are from 6:00 A.M. until 2:00 A.M. No, booking ahead is not necessary. Here is the schedule for the Coastal Xpress: Note: 1) Dear Costumers, we kindly ask that you be at the dock FIFTEEN MINUTES before the boats schedule.Be advised that the XPRESS BOAT only makes stops at the docks shown on our schedule. If you buy ahead of time, the price wont be that much more than the water taxi when you consider the entire price including the taxi. All inquiries for existing bookings through us must be made to us by contacting support@belizing.com. San Pedro Belize Express Water Taxi Limited's transcendent service and impressive fleet will cater to your every travel need. Most hotels and resorts provide transportation for guests to and from the airstrip and boat docks. They took our luggage and helped us figure out how to use their round-trip ticket system in a way that made the most sense for our travel plans. We offer private charters to all nearby islands and the mainland. I assume that is flight time correct. Once you exit customs, our representative greets you, and takes you on a 5 minutes shuttle ride from the airport to the marina. All services run direct with no transfers required, and take on average 1h 15m. Between $44-$53 US one-way and between $88-$106 US round-trip depending on if you buy a round trip or a one-way water taxi ticket. Next to the Tackle Box bar and grill. Excellent ferry service. However, we cannot provide any refunds or any reimbursement for hotel stays or other costs incurred due to a missed flight. There are signs that clearly state no alcohol, but sometimes people do. If you want to see the famous Belize sign, you can have your taxi driver take you by it en route to the airport. Just making sure. Where can I even start. http://ambergriscaye.com/help/article.php?id=138 Enjoy trips to Belize City, Caye Caulker, and Chetumal, too! We love water taxis, so this was an easy choice over the much more expensive plane ride. Are there any alternatives to this company or should we just fly? Goldson International Airport to San Pedro on Ambergris Caye. Cancellations made at a later date will not be refunded. Highly recommended. http://ambergriscaye.com/help/article.php?id=51 They take your luggage and give you a luggage tag to claim it once you have arrived. In the peaceful city of Chetumal there are countless attractions and activities to enjoy with your partner, family, or friends. The ferry will stop at San Pedro, where everyone gets off and does their Belize custom paper work. Read next: How to Snorkel at Hol Chan & Shark Ray Alley. It goes to Caye Caulker first and then on to San Pedro/Ambergris Caye. Its pretty enough for the beach, large enough that you forget its a microfibre towel, and quick-drying, which is crucial in super humid Belize. Rum punch and water on arrivals, water on departure. For road trips and ground transportation, rent a car through Discover Cars. Rome2rio uses cookies to help personalize content and show you personalised ads. San Pedro Belize Express Water Taxi (Belize City) - All You Need to Know BEFORE You Go. Fares are valid ONLY for the schedule, date and time listed. We are happy that you chose us!! . There are a number of blogs about the customs process at Chetumal and a fair bit of misinformation. References: www.travelbelize.org/ Belize City to San Pedro transportation options when visiting Xanadu Service animals are welcome and do not need to be in a kennel. Rates to locations on the island are about US$4 to $5. We got our tickets online beforehand, but you still need to go to the window to pick up a physical ticket to board. San Pedro Belize Express Water taxis are available to take you to or from San Pedro and North Ambergris Caye, typically for US$5-10, depending on how far north one needs to go. Select an option below to see step-by-step directions and to compare ticket prices and travel times in Rome2rio's travel planner. You can book tickets online, however there appears to be an extra 10pc charge. Just don't lose your ticket stub! Book Ferry to San Pedro | San Pedro Belize Express Water Taxi Limited Travel Insurance Policybecause things happen on the road. Some of the tours we offer are as follow: Xunantunich and cave tubing, cave tubing and zipline, cave tubing and horseback riding, Xunantunich and Belize Zoo, just to name a few. Can I bring an alcoholic beverage to enjoy the water taxi? If you go to: We are the Lead provider of water transportation in Belize! If you have some extra time and didnt pack all the bug spray and sunscreen that I told you to pack for Belize, then buy it in Belize City. Why go all the way to Belize and not be able to capture some of the most exciting parts of your trip? What happens if my flight is delayed past 5 pm? Easy option from Belize City to Caye Caulker. Our transcendent service and impressive fleet will cater to your every travel need. Just an FYI! #111 North Front Street Belize City, Belize Belize City to San Pedro Ferry from $22 - Rome2rio Call or email ahead of time to get quotes and make private arrangements. We used this service to go from Belize City to spend 7 days on Ambergis Caye, and while we were there, we took a trip to Caye Caulker on the water taxi as well. They are as much as 25%-40% more expensive than they should be. I wouldnt get picky about companies since they are basically the same. How do i get to San Pedro by ferry or water taxi? Exterior of a Water Taxi. Is the Belize water Taxi within walking distance, and also are the times of the cruise line the same as the time in Belize? more taxi company in Belize, San Pedro Belize Express! I see online a place to check for Airport transfer for the May 13 trip. Group of 12 - Taxi to Caye Caulker and Back. We used the San Pedro Belize EWT number of times and was on time and ran very professionally! One way Water Taxi: Belize City - San Pedro 45 minutes and it's scheduled for an hour trip back (more into the wind, I guess.) Optional add-on fees. We make the greatest effort to ease our customers traveling and touring by connecting . This has been the most hassle free interaction that I have ever had to set something up . It asks for flight number and time. All reservations can be rescheduled up to one day before departure. It's a lovely trip, with friendly, helpful staff. I recommend takingSeabandsor Dramamine with you. You can book all the main destinations in Belize starting from the airport to the water taxi station orconnect to CayeCaulker, Ambergris Caye,Chetumal, or book ground shuttles to San Ignacio or Palencia. However, I never go anywhere without something to drink. 2. How do I get it to Ambergris Caye? The two main water taxi companies also offer chartered services. Welcome to Caribbean Sprinter Belize's Best In Class ferry service, offering multiple sailings daily between Belize City, Caye Caulker and San Pedro Town, Ambergris Caye. All reservations can be rescheduled up to one day before the departure date. We service private docks and all hotels and restaurants both north and south of San Pedro town. Roundtrip Water Taxi: BZE Int. Airport - San Pedro - Belizing Step 3:Walk to your hotel. This one I would not recommend to anybody. For English-speaking private airport transfers, book through Welcome Pickups. We were Restaurants cater to nearly every culinary whim, whether you love sushi, sandwiches, or a simple coffee and pastry for breakfast. Copyright 2017. Cancellations made at a later date will not be refunded. When returning, youll leave from the same ferry terminal that you arrived at, and youll use the same two companies. The ferry ride takes about 1.5 hrs (one way). The San Pedro Belize Express Water Taxi Terminal is one option and you can get there either by taxi or by a shared shuttle. In Big Creek you have to clear the Customs. $20 flat fare from ferry to airport or vice versa. We truly apologize for the situation that took place on Mar 14-2020. The water taxi ride will take between 75-90 minutes depending on conditions. At least one fellow gave it a shot a couple years ago but the market was just not there A charter is possible at any time nevertheless. Our Management and staff are comprised of residence from Belize City, Caye Caulker and San Pedro. But you can just as easily save your spending for your itinerary and opt for low-key accommodations that wont break the bank. . There are bars all over the place snag a cocktail at a beachfront location or watch some sports at a nearby pub. Next time, we will just arrive an hour before the scheduled departure to purchase tickets like we did for our Caye Caulker trip with no issues. It also seemed a tiny bit complicated, and I was worried about how each leg of the trip would go. There are several van taxi drivers in San Pedro now, here are a few of their phone numbers: Cellular # Phone # Isabel Chi - 0149591 Fransisco Cab - 2850 Manuel Contreras- 0147732 Ramon Contreras- 0146938 Orlando Salazar- 0149559 2512 Lelo Salazar- 0149120 2838 Carlos Vasques- 0149463 Alberto Wade- 0148605 Daddy Paz- 0148585 2228 Jesus Wiltshire- 0148732 Jerry Reyes- 0146973 3173 Marcos Naranjo- 0148185 Nick Acosta- 0145553 Edwardo- 0163206, For water taxis to get around the island, see Coastal Xpress. Our unmatched schedule will have you cruising through the Caribbean Sea to your sunset destination, Caye Caulker La Isla Carinosa or San Pedro La Isla Bonita. Step 2: Take a Water Taxi to San Pedro, Belize on Ambergris Caye (NOT Caye Caulker). We saw them tell a child whose parents weren't paying attention to get out of the open doorway and sit down. Confirmation: Once your booking request is submitted, a Belizing customer service agent will accept your request and reserve your transportation. and back! Hello the ferry does have a larger entrance at the rear, which is possible with help. You'll travel with the most trusted water taxi company in Belize, San Pedro Belize Express! $$ - $$$ Healthy South American Vegetarian Friendly, $$ - $$$ Caribbean Seafood Central American, $ Bakeries Cafe Vegetarian Friendly, $$ - $$$ Cafe South American Central American, $ Caribbean Central American Vegetarian Friendly, $$ - $$$ Caribbean Central American Vegetarian Friendly, $ Caribbean Central American Vegan Options, Architectural Buildings Government Buildings. Baggage handling was fairly easy and stress-free. I have an entire post onwhat to pack for Belize, but if you dont read it, make sure to have these five things with you before you get to the Belize City Airport: Lonely Planet Belizewhich is available as a paper copy or in aKindleedition. The Ultimate Belize Packing List: What to Wear & What to Pack for Belize, Planning a Trip to Belize: 11 Steps to the Perfect Belize Getaway, 7 Ridiculously Fun Things to Do in San Pedro, Belize, Snorkeling the Belize Barrier Reef System at Hol Chan & Shark Ray Alley, The Secret Beach in Belize: How to Get There & Why You Need to Go ASAP, How to Get from Belize City to Caye Caulker, The 17 Most Instagrammable Places in Belize. Multiple. WATER TAXI TO BELIZE & MEXICO TRAVEL TO CAYE CAULKER, SAN PEDRO & CHETUMAL! The rate is pretty standard, but to make sure you dont get ripped off negotiate the rate and dont get into the cab until youve agreed on the price. You can check Ocean Water Taxis schedule here. Goldson Intl Airport (BZE), Hotels near Belize City Municipal Airport (TZA), Things to do near San Pedro Belize Express Water Taxi, San Pedro Belize Express Water Taxi Tours and Tickets, Adrenaline & Extreme Tours in Belize City, Points of Interest & Landmarks in Belize City, Game & Entertainment Centers in Belize City, Cave Tubing Paradise and Belize Tour Adventures, The Belize Sign Monument: Tickets & Tours, San Pedro Belize Express Water Taxi: Tickets & Tours, Altun Ha & The Olde Belize River: Tickets & Tours, Nohoch Che'en Caves Branch Archaeological Reserve: Tickets & Tours, Belize Travelcation Shuttle and Transfer: Tickets & Tours, Akumal Monkey Sanctuary & Rescued Animals, Penang National Park (Taman Negara Pulau Pinang), Luxury Half Day Catamaran Group Charter 5 Hours & Cruise Ship Tour, Half-Day Private Tour in Kochi for Cruise Ships, Andres Carne de Res Chia Premium Private Transfer, Dunn's River Falls Climb plus Ziplines, ATV, Horse Ride & Swim from Ocho Rios, Guided Visit and Tasting of 3 Ports at Poas Wine Cellar, Imouzzer high Atlas mountains Tour from Agadir, Nusa Penida by Private Boat - Snorkeling 4 spots, Swim with Mantas + Land Tour, See all 1 San Pedro Belize Express Water Taxi tours on Tripadvisor, Harbour View Boutique Hotel & Yoga Retreat, View all hotels near San Pedro Belize Express Water Taxi on Tripadvisor, View all restaurants near San Pedro Belize Express Water Taxi on Tripadvisor. One way- $100 US per person San Pedro Belize Express Water Taxi: Easy Experience - See 544 traveler reviews, 223 candid photos, and great deals for Belize City, Belize, at Tripadvisor. What taxi services are available? Our unmatched schedule will have you cruising through the Caribbean Sea to your sunset destination, Caye Caulker "La Isla Carinosa" or San Pedro " La Isla Bonita". Read the sites full Privacy & Disclosure policy here. Belize adventure tour company offering private tours to visitors staying in San Pedro, Ambergris Caye, and Caye Caulker. We travel daily to Caye Caulker and San Pedro and we now travel to Chetumal, Mexico MX every other day. There is more information, including a nice map, on Coastal Xpress water taxi/ ferry services on the Ambergris Caye Forums HERE. We took the Water Taxi from Belize City to San Pedro and back. It was fun to see the area from the water. For packing and travel essentials order via Amazon. Private Water Taxi Belize City To San Pedro | Zipline and Cave Tubing The Coastal Xpress is Ambergris Cayes premiere ferry and private water taxi service offering private water taxi and charter service to all coastal locations in northern Belize, and scheduled ferry service for the entire island of Ambergris Caye; serving the island coastline going North and South. Yes, you can contact private companies to do customized group pick-ups. Official Coronavirus (COVID-19) Information for Belize, Thanksgiving 2018: How to travel stress-free, 5 delightfully under-the-radar French towns you need to visit. The boat was packed full on both trips. . The round trip fare was very reasonable, especially as compared to taking a flight out to the cayes. If you want to fly instead of taking the water ferry, Maya Island Air has twelve flights a day, between about 7 am until about 6 pm. For an inter island ferry, see http://www.cayecaulkerwatertaxi.com/ or www.sanpedrowatertaxi.com. Its the company who takes you across a border who has the responsibility to ensure all passengers on board will be safely delivered. 96% of travelers recommend this experience. Please see the schedule below for our daily hours of regular service - 5:30 am to 10:30 pm. There are a few seats outside, but the vast majority of seats are inside. There are free toilets at Chetumal, so make sure you make use of that. $30.50 USD ONLY! The last one leaves at 6:40 PM. These are my favorite companies that I use on my own travels. *Does not include ground transportation to the water taxi terminal. We wanted to spend a few hours there and then head back in time to dock. San Pedro Belize Express Booking by TDS Tickets. The best way to get from Belize City to Belize City Goldson Intl Apt Airport is to drive which takes 14 min and costs $3-$5. Read next:The Ultimate Belize Packing List: What to Wear & What to Pack for Belize. Ferries run every four hours between Belize City and San Pedro. They also service Caye Chapel. For Chetumal, the Ferry leaves Sunday and every 2nd day thereafter at 3:30pm. The trip, mostly on fast open boats with twin outboard engine seating 20 or 25 people takes about 75 minutes. Steal this Madeira Itinerary: What the RHOP Did in 4 Days in Madeira, Portugal, The Perfect 3 Days in Jackson, MS: A Magical Weekend in Jackson Itinerary. Guide to private water taxi Belize City to san pedro and Belize City to San Pedro water taxi. Our boat ride includes snacks and our courteous and friendly staff will ensure that you get to your destination safely! If you get in after the last water taxi, you can try to get on a flight or get a hotel room in Belize City for the night. If youre an ocean enthusiast, you may need to venture outside of San Pedro to find exactly what you need. When is San Pedro Belize Express Water Taxi open? If you have yet to make your housing arrangements, please check them out below. Used the boat ride multiple times during a 3 wks stay. It sounded like an amazingly lovely way to travel. The ferry ride takes about 1.5 hrs one way. There is a private boat, usually reserved for resort guests only. Bonus. You buy get refreshments while you wait, so not all bad. Contact them at email them info at belizewatertaxi. Leave your email if you would like additional information. Yes they are still running. ambergriscaye.com/pages/town/greatbluehole.html. Belizing.com is an agent of San Pedro Belize Express. If its raining, the windows will be left open, since theres no air conditioning. Ways to Experience San Pedro Belize Express Water Taxi, Monuments & Statues, Points of Interest & Landmarks. Most prices you will see in San Pedro will be quoted in American dollars, but if youre ever confused then feel free to ask. For travel guidebooks to have with you during your trip, I always pick one or two from Rick Steves and Lonely Planet. Thank you. The boat to bring us back to San Pedro was about 20 minutes late, but we hung out in the bar next door until we saw it arrive. Step 2: Take a Water Taxi to San Pedro, Belize on Ambergris Caye (NOT Caye Caulker). Mosquito Repellantis the single most important thing youll want on you as soon as dusk hits. Only slow sailing boats leave from Corozal bay loaded with fruits and vegetables for sale in San Pedro. The only way to travel in Belize! We were charged $51 USD for a round trip from Belize City to San Pedro. All . They charge you 10% extra to buy online. The best way to get from Belize City to San Pedro without a car is to ferry which takes 1h 15m and costs $22-$45. Location | Daydreamin' B&B | San Pedro Taco Girl. However, we cannot provide any refunds or any reimbursement for hotel stays or other costs incurred due to a missed flight. But you can take a taxi and water taxi combo. There are no regularly scheduled boats or ferries from either Corozal, Chetumal, or Xcalak. You can visit the museums, ruins, zip-lining . Coastal Xpress Ferry and Water Taxi offers regular taxi service to all resorts, restaurants and private docks, departing, from Amigos del Mar Dock, San Pedro, and travelling north to Blue Reef Resort, approximately 9 miles up the Island of Ambergris Caye. We were a group of 12, so I booked via email in order to get the group discount. I am arriving in Belize at 435 and dont think I will make it to the last water taxi at 530 any advice on how else I can get to San Pedro where I am staying? There is a barge run by Caribbean Depot that takes cars across. Plus, the kids enjoyed the boat. BajaMar, a luxurious five bedroom, five bathroom, air conditioned, beach house. Check their schedules and compare it to your flight times. This water taxi is $28 one-way or you can pay $38 for a round-trip ticket (the website now says this is $51.50 for a round trip if you book online, so bring more cash just in case). for a fee. There are 198+ hotels available in San Pedro. - to help you get the most out of your next trip. Also you can connect BelizeCity with practically every destination in Guatemala. Until what time can I purchase ferry tickers? SHARED Shuttle - First Passenger. Visitors staying on the Islands are asked to board one of the early water taxi to Belize City. San Pedro Belize Express Booking by TDS Tickets. If booked the day of, its $90 USD. If booked far in advance the price is $55 USD. What happens if the weather is too bad for the water taxis to go? It will be stored on the top of the boat and returned when you arrive. Passengers are allowed a small/light weight freight of items not exceeding 150lbs. Tours can be . My hair tie broke and I had crazy wind hair for the rest of the day. Step 1: Taxi a taxi from the Belize City Airport (BZE) to the Water Taxi terminals. Last updated: March 1 | Data sourced from: ACAPS, OXFORD. Must add options below. later informed that certain individuals on the vessels created concerns due to place of origin and nationality due to the growing concern for COVID -19 cases. more. Its well worth a golf cart ride to Secret Beach, which isnt much of a secret at all to anyone who has ever been to Belize. San Pedro Water Taxi. Boats may clear customs and entry at Belize City, Dangriga, Big Creek, Punta Gorda and San Pedro, on Ambergris Caye. Yes, there is a direct ferry departing from Belize City and arriving at San Pedro. You can choose what kind of transport you want to use (shuttle, coach, water taxi, luxury bus, private transport or plane) they have all the main transports in the web site. But if you favor a more social scene, youll find plenty of that in town. The alternative is to book a room at a hotel in Belize city and catch an early water taxi the next day. Its especially important to get travel insurance if youre going to be doing any water sports, like scuba diving, sailing, or snorkeling, or if youre going to do anything in the jungle or visit any ancient ruins. Staff will store luggage, so you don't have to carry it with you. more. For travel planning advice, please refer to our Rome2rio Coronavirus information page . These water taxis are used by tourists and locals, so dont be an Ugly tourist! READ MORE. Let us express our gratitude. Im Bringing a Car with Me. Trip Duration 1 hr 30 mins from San Pedro. Our boat ride from the airport to Ambergris Caye went as planned but we were told we couldn't take the boat back to the airport and would need to fly instead, due to rough water, upon flying out of Belize. San Pedro Water Taxi - San Pedro Belize Express Water Taxi, Belize City Direct, hassle-free transfer to your dock on Ambergris Caye or Caye Caulker. As for the ferry to Belize City, there are frequent ferries throughout the day and they cost $22 BD. Allowed 2 boxes weighing 20lbs per group. The San Pedro Belize Express Water Taxi team were efficient and helpful for first-timers. +1 (602) 677-9733 US Nautilus Express Water Taxi caters to customers travellingto Ambergris Caye and Caye Caulker, hassle free! This is the area where much of the action happens, and its as much of a representation of modern tourist life as it is an old-world fishing and boating town. Must add First seat. Water Taxi Transfers | Our Belize Vacation - Our Belize Vacation Read our range of informative guides on popular transport routes and companies - including Thanksgiving 2018: How to travel stress-free, 5 delightfully under-the-radar French towns you need to visit and How do I buy a London Underground ticket? There is no restroom at the San Pedro terminal. There is a Mexican departure tax of $575 pesos and it is not a scam. The water taxi ride will take between 75-90 minutes depending on conditions. Note that the prices on the website are in US dollars, but the Belize dollar is $2 BZE = $1 US. We had tickets for 330pm but got there early and were able to jump on an earlier taxi. Didnt check their passengers - 9 hours with no food or water. Sorry I can't comment on your upgrade. Please click on link below for information and rates: http://www.belizewatertaxi.com 03 Private Water Taxi Not sure what the charge is for Caye Caulker Hello, I am looking to book the water taxi from Belize City to Caye Caulker on May 2 and then from San Pedro to Belize City on May 13. Its a study in pure simplicity and solitude, and it offers the ultimate escape. Yes! Check out my Balkan Travel Blog + Oklahoma Travel Blog, 13 Beautiful Quotes about Belize for Your Caribbean Getaway, 11 Festive Things to do for Christmas in Milan for a Magical Milanese Christmas, Explore Atlanta like a Local: 17 Things to Do in the ATL, 10 Magical Things to Do in Atlantic City in Winter, My Favorite Travel Booking Sites for 2023, How to take a Water Taxi fromBelize City to San Pedro, Belize, Total Cost to Get from the Belize Airport to San Pedro if You Dont Book Ahead, Total Time One-Way from the Belize City Airport to San Pedro, San Pedro Belize Express Water Taxi Service. One per booking. All the best! Make sure you have your ticket stub handy so you can do it quickly. Some hotels offer free water shuttle service for guests. The Belize Water Taxi and Ferry Guide with Timetables - Guide to Belize Cheers, Carlos Report inappropriate content tacogirlBelizeblog San Pedro, Belize Destination Expert for San Ignacio, San Pedro, Ambergris Caye Level Contributor This is the version of our website addressed to speakers of English in the United States. Thank you! Tripadvisor checks reviews for fraud. http://ambergriscaye.com/help/search.php All reservations can be rescheduled up to one day before departure. About Service. They took our luggage and helped us figure out how to use their round-trip ticket system in a way that made the most sense for our travel plans. Thank you to the admin staff for quick responses and helping me make edits to my reservation! Flights depart every hour beginning at 7:40am and ending at 5:40pm. Highly recommend. You will need to hire a taxi from Int'l Airport to the Belize Express terminal. Explore different ways to experience this place. Topping most travelers must-see lists is theBlue Hole, an enormous sinkhole situated in the Caribbean Sea. Store your luggage safely with Radical Storage. But for some reason, they want you in two different lines (maybe to ensure that you paid the right fare?) When I was planning my trip to San Pedro, the fact that the main way to get from Belize City to San Pedro is by water taxi thrilled me. Yes, if you book for ten people, you can get one person for free if you travel on San Pedro Belize Express Water Taxi Service. San Pedro Belize Express Water Taxi; Caye . What about you? Have enough to at least get through the first night. *Adults Only*Twisted Palm Villa-Coral Suite, Twisted Palm Villas-Coco Suite Adults Only, Belize City to Thatch Caye Resort a Muy Ono Resort Hopkins, Belize City Goldson Intl Apt Airport BZE to San Pedro Belize, San Miguel de Cozumel to San Pedro Belize, Guadalajara Airport GDL to San Pedro Belize, Placencia Airport PLJ to San Pedro Belize, Guatemala City Airport GUA to San Pedro Belize, Mexico City Airport MEX to San Pedro Belize. A GoProfor underwater and action photography. There are two lines, one for Caye Caulker and the other for San Pedro. Dont waste your time. It boasts pristine white sand beach, its own dock, private infinity fresh water pool which overlooks to the barrier reef, 3rd floor viewing deck, palapa with bar and more. Any cancellation made before the departure date will receive a full refund, LESS the service fee. You may want to contact them by email. Please Note we even requested another vessel to take water and food, and this request was also denied.