If youre not, unfortunately, you may be out of luck. If youve tried restarting, resetting, or changing the clock face via the Fitbit app, but you can still not get your Fitbit to display anything on its screen, consider reaching out to Fitbit Support. If a post helped you try voting and selecting it as a solution so other members benefit from it. Additionally, you can reset a Fitbit to its factory settings, by using the Fitbit app. I can still get information from my cell phone. The feature is designed to minimize distractions from notifications, alerts, and buzzes so users can better focus on the task at hand. If your Fitbit isnt fully charged, place it on its charger and wait for it to reach its total capacity. Contact Fitbit if you find that your device has this problem. If the light is not working, it's possible that the sensor is dirty or damaged. Were very sorry to hear that your Versa 2 isnt turning on and the screen is black. The problem at hand is an unspecified hardware issue. Fitbit UK confirmed (via The Verge) that the ECG app on some Fitbit Sense models incorrectly displays results as inconclusive., Read: The best Fitbit alternatives from Garmin, Samsung, and more. My last FitBit Alta died after a big update a little over a year ago (Aug/Sept 2019) which prompted me to purchase an Inspire HR. 07-22-2020 Make sure youre wearing your Fitbit on the correct wrist and that youve chosen whether or not youre right or left-handed. Today the heart monitor has stopped working and the green light is not lit up. This will reset the device and may help with any software issues that may be preventing it from turning on. It was working perfectly fine yesterday. Contact Fitbit. Not sure if anyone faced this problem but the heart rate function on my Inspire HR stop functioning. Try restarting your Fitbit by holding down the button for 10-15 seconds until you feel a vibration. Fitbit Blaze has died. Either the app overcalculates calories taken in through food, or the app widget figure lags behind what youd expect. Itt doesnt turn on. Just make sure youre giving your device time to react. The fact is that when you pay so much money for the watch, anyone would expect it to last longer than 1-2 years from the date acquired. It was only needing charge every 3-4 days. There are several ways to maximize your devices battery life. If this is happening to you, you may need to restart your fitness tracker or change your phones Bluetooth settings. Hope this helps. Why is screen not working - Fitbit Inspire - iFixit If you have trouble syncing data from your Fitbit to your Android device, your solution may lie in your Fitbit apps Settings menu. Its better to charge your Fitbit via a wall outlet than your computers USB ports due to some limitations on your computer ports power. To do this, press and hold the button on your Fitbit for 10 to 12 seconds. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-mobile-leaderboard-1','ezslot_26',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-mobile-leaderboard-1','ezslot_27',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0_1');.mobile-leaderboard-1-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}If neither of these methods work, then you may need to contact Fitbit customer service for further assistance. After you see "ERROR," let go of the button and hold it down again. It is showing grey and on the tracker and the green light at the back is no longer there. It is comfortable, elastic and easily adjustable Remove the pebble from the band and press it into the compartment on the charging cable. If your Fitbit shows error code 001, try a normal restart if possible. Apple Watch, here I come. It may be a more serious hardware issue. Finally, if you dont mind, you can enable your phones Find My Phone feature on the device. Learn more. I have already received my return code and mailed my inspire in a week ago. Features: Elastic and stretched, making the length could be adjustable as you wish to fit your wrist perfectly without constriction. Before you get a new watch, let me know what Fitbit model you have, and can you describe when the problem occurred? Disconnect the Fitbit from power and test performance. Ace and Alta series If you have one of these problems, you might find a solution below. Once both devices are up, try changing your clock face once more. Additionally, users can set the length of time theyd like DND to last, making it a flexible, customizable tool that fits your schedule. Theres no clear resolution for this problem, but you might be able to try a few things. Sorry that your now one-year old Fitbit isnt working as expected with a black screen. Well do our best to help. Thank you so much. Now there is nothing that displays but the smiley face when I reboot it. Is there a fix, I am on my second Versa 3 as first one would not charge. Wait for the smiley face icon to appear on the screen. Hi guys, I had the same problem, tried everything you mentionned unsuccessfully until my wife noticed that the strap attachment was dirty and cleaned it ! Already tried rebooting 4-5 times, cleaned the device 2 times, unpaired my Inspire HR from mobile app 2 times, turned off and turned on the HR tracking 4-5 times & still no resolution. Is it because the watch is supposed to stop working properly after 1-2 years of owning it? You may need to switch charging cables or clean your device. The Fitbit should vibrate and restart. Currently waiting for its arrival! Fitbit Inspire 2 review: Inspiring for fitness goals? - Pocket-lint 15cm USB Charging Cable Wire Charger Dock for Fitbit Inspire/Inspire HR I think am goino try another type type product not Apple because apparently they have a similar problem. My Versa2 quit at 2:28 a.m. but not before displaying a big red exclamation mark. Once you see the logo screen, release the buttons. Then press and hold the button for 8-10 seconds. A few days later it starts back working. Once you fully charge your Fitbit, try seeing if the screen now shows up and is responsive. Switch to your workout band before activity, and switch back to a more comfortable band post-workout. My versa 2 Fitbit screen went fuzzy green then black and I cant do anything to turn it on. *For Fitbit Versa and Fitbit Ionic, press and hold the back and bottom buttons. All-in-all, the new feature provides a helpful tool for those who need a break from the hustle and bustle of the day, while still allowing them to stay on top of their fitness goals. So, in response to these problems, do we have a way to fix them? This should remedy the problem. Not sure if anyone faced this problem but the heart rate function on my Inspire HR stop functioning. The tracker restarts when you see that icon or logo, and the Fitbit vibrates. The pins on the charging cable must lock securely with the port. However, if you find that it isnt quite working as expected, its usually a question of getting used to it more than an actual issue. Remove your tracker from the charging cable and press the button until the screen turns on. Some of those suggestions dont make sense if you cant turn the FITBIT on. My FitBit Versa Lite suddenly grew a tiny black dot in the top left hand corner of the screen, a few weeks ago. Air Conditioner Light Blinking Problem Solving Techniques (Updated Charger still in perfect working order. If so, you might need to check these two settings. Restart a Fitbit Charge 3, 4, or 5 On your Fitbit Charge, open the Settings app. this worked for me! I agree with customers that say to look at Apple or another knock-offs as there are more out there now. This may cause interference that prevents notifications from appearing on your Fitbit tracker. For troubleshooting steps, see Why isn't my Fitbit device's battery charging? Since the issue persists I suggest you let our Support team know about this so they can further assist you. Fitbit Flex 2. If you are experiencing syncing issues, you can try the potential solutions below. Also, you cant see that you have changed the clock face. If this doesnt work, the issue could be either with the device itself or the battery. If this doesnt work, you can visit Fitbits website and look for troubleshooting guidelines. Still having issues? After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. Straps are size large and are clean with no damage. My watch is out of warranty so I just ordered the bands from Amazon. Open the Settings app on your device and tap About Reboot Device. If you have a third-party service like Strava linked to your Fitbit account, try disabling this connection. Somehow I switched to "On Clip" mode. If restarting the device does not work, it is recommended to contact Fitbit customer support for further assistance. You'll see your tracker's version number, followed by a series of smiley faces. Certain models of Fitbit will not light up if they are either very low on battery or not charged at all.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-banner-1','ezslot_8',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0'); If your Fitbit is sufficiently charged and the display still wont light up, the problem may be a hardware issue. Nobody likes to wake up in the morning to a dead Fitbit. This will have a big effect on whether or not Quick View works properly. Links on Android Authority may earn us a commission. I have had my Fit Bit for a year this Christmas. If these steps do not work, then you may need to contact Fitbits customer service and they can provide further help. The smiley face appeared and I disconnected. If youre using Fitbits website, log into your account, click the gear icon on the top-right of your screen, then click, Next, youll need to add your tracker back to your Fitbit account. If all else fails, try uninstalling and reinstalling the Fitbit app. Fitbit Inspire 2 Review A no-frills fitness tracker with long battery life 3.5 Good By Angela Moscaritolo February 2, 2021 The Bottom Line The slim, affordable Fitbit Inspire 2 offers all. Clip the other end of the charging cable to the port on the back of the tracker. Fitbit Inspire 2: Performance Great at encouraging us to move more Counts reps, logs movements Heart rate monitoring could be better Performance score: 3/5 Along with counting heartbeats, the. They replaced it as it was under warranty. Users on the Fitbit forums said Fitbit has contacted them and suggested they return their Fitbit Sense smartwatches to the company. Fitbit Inspire 2 / HR: Black Screen, Blank Display or Screen - YouTube If the screen is black you cant see what the settings are. When you see a smile icon and the tracker vibrates, the tracker restarted. Here's how: On your Fitbit Inspire, open the Quick Settings menu by pressing both side buttons for 2 seconds or swipe down from the clock screen. 06-03-2020 You can also configure your Fitbit in the app on your phone to enable Always On mode. What happens when your fitness tracker stops working? Fitbit Charge 5 Activity Tracker - Black/Graphite Stainless Steel - eBay After you see "ERASE," let go of the button. If that doesnt work, Fitbit recommends you contact customer support. It may also be worth trying a different charging cable or a different USB slot to ensure adequate power for your device. Press and hold the button or buttons on your tracker for 5 seconds. Then, go to the Device Settings menu and select the menu option for Display. 1 x long piece of band 1 x metal lug 3 x spare pins 1 x user manual 1 x service card Various Colors: - Silver, Rose Gold, Black, Colorful. Save my name, email, and website in this browser for the next time I comment. You may need to repeat this a few times to get it unlocked. Ensure the charger is unplugged when you do this. My Fitbit is an Inspire 2. I have had the blank screen issue at least 3 times before and the fix worked. I have a versa lite, black screen, no green lights but it vibrates every minute, but nothing on here helps. Remove any case or screen protector. Inspire 2 Fitbit green light? Joyozy Adjustable Elastic Bands Compatible For Fitbit Charge 3/Fitbit if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');The answer to this question depends on the type of Fitbit device you have. - last edited on Good luck! The screen will flash momentarily, and the device will then restart itself, restoring all of its settings to their default values. Consider switching this feature off if not explicitly required. Fitbit display screen black and not working or turning on? Let's fix it sk8crazyman 90 subscribers Subscribe Share 2.6K views 1 year ago How to turn off the green led on the Fitbit inspire 2. My Fitbit versa 2 is blank wont turn on any suggestions? There are several reports online regarding vertical lines, washed out or completely black displays, and flickering screens. There could be a number of reasons why your Fitbit has stopped working. How you restart or force restart depends on your model, so its best to check your Fitbits user manual. Fitbit Versa Health & Fitness Smartwatch with Heart Rate, Music & Swim Tracking, Black * Reach your activity goals: tracks steps, distance, floors & active minutes * Pure Pulse 24/7 heart rate to better track calorie burn * Tracks light, deep and RE. When starting a swim, water lock will kick in to prevent accidental taps. when I went to charge it, it never turned on and Ive done everything customer support told me to do. Try agitating the pins using a bristle brush and some rubbing alcohol. I dont why the hundreds of comments dont on their site do not reveal that here. Is there anything left that can be done? Since then, I've worked with technology in my career as a media educator and videomaker. Previously had 2 other Fitbits (Blaze and charger)all junk. My next watch will be Samsung! When Inspire 3 vibrates and you see the Fitbit logo, the tracker restarted. At the end of a full day, with an hour an 40 minute run, my HR will be at 60-ish percent. If your Fitbit is sufficiently charged and the display still won't light up, the problem may be a hardware issue. A more recent issue Fitbit users have noticed is wonky calorie counting data. (Top 10) Best Fitbit For 10 Year Old in 2023 (Updated) Textilene 40'' inch Children's Mesh Floating Tree Swing Platform for Playground, Gift for Kids 3+ Bluey and Family 4 Pack of 2.5"~3" Poseable Figures. Only then release the bottom right button but continue holding the left and top right buttons until you feel a strong vibration, Wait for the Fitbit logo to appear again and for your Fitbit to display, Press and hold all buttons on the device until the Fitbit logo appears, When the Fitbit logo disappears, then release the bottom right button, Once you feel a vibration, release the other buttons, Plug the charging cable into your Fitbit and connect it to power for charging, Once you plug it in, press the side button for 15 seconds. Below are a few tips. Bought the Sense and took it back 3 times for replacement. Fitbit Inspire 2 / HR: Frozen, Unresponsive, Can't Restart? FIXED! Tonight the screen stayed lit but I lost all HR capability. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. I called no warranty. Then scroll down and you will see the Always On setting. In the EU, the standard Fitbit warranty is 2 years if you currently reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA. Select it as Best Solution! Moderator edit: updated subject for clarity. Has anyone faced this before and have a working solution? If these issues arent resolved by the possible solutions above, you might have to purchase a new charger. That happens more often than one would expect, especially considering how often fitness trackers get used daily. Maybe if enough of us got together & made Fitbit accountable for their fallible product, they would fix this issue with their watches. Attach the charging cable to your tracker and plug the other end into a USB port. Often, we need to adjust our Fitbits screen brightness. Its worth noting that if you own a recent Fitbit device and are out of warranty, you can simply buy a new band without replacing the whole unit. However, if it doesnt, see the alternative solution below. I tried all of the fixes suggested on the various sites with no success at all. Its out of warranty, but surely two years is a lousy amount of time for an expensive watch to last? To begin the reset process, press and hold the devices button for approximately 10 seconds. After holding your arm still and straight for a short time, you should see your heart rate again. Your email address will not be published. My side button stopped working on my sense. Plug your charging cable into a USB port on your computer or any UL-certified USB wall charger. Same here. Without actually seeing your Charge 2, its hard to diagnose what is wrong. If this happens to you, you may need to restart your tracker or try syncing with another mobile device or computer. . Then, try a soft reset by pressing and holding the button on your Fitbit for approximately 10 seconds or until you see the screen light up. I took the package to FedEx 12/31/21 and it has not made it to Fitbit in Calexico California yet. Once the devices battery is completely dead, place it on its charger. Fitbit Support has confirmed that the problem has now been resolved. They constantly asked me if I wanted buy premium products for my particle watch. First, make sure you have notifications enabled in the Fitbit app. Once clean, place it back on the charger and run through the steps again. I have to charge mine every night so now I don't even get the sleep info. If your Fitbit still wont turn on, you can perform a Perfect Reset. Finally, select the toggle switch next to Turn On With Wrist Movement to enable the function on your Fitbit Sense. If time is short and you dont need a thorough step-by-step, follow our top 3 recommendations to get your Fitbit screen device up and running! Fitbit also offers a one-year limited warranty to the original purchaser of the product, guaranteeing that the Fitbit product is free from defects in materials and workmanship under normal use. Hard to navigate to, but figured it out that need to work on the mobile app, along with onboard settings. Same thing. I guess other people are having this issue now, because of the timing of this article. Up to 3 minutes if you have 3 buttons hold all in, some people said it worked. Then release the button. Thus sleep data is no longer available as well. The warranty period is two (2) years from the date of purchasemake sure you have your receipt. It might be one of the more widespread issues weve seen first cropping up in 2015. Heart monitoring is ON. Learn more about resetting your Fitbit and the differences between restarting versus resetting in our articleNeed to restart or reset your Fitbit device? Then wait 10 seconds or until the Fitbit logo appears. Additionally, be sure to update the Fitbit app on your phone to the latest version. Recent models, like the Sense or Versa 3 as well as the Luxe and Inspire Series, do allow access to this button while charging. Please advise me what needs to be done. If youre having trouble with tap recognition, try slowing down your taps. How to Fix It When Your Fitbit Won't Turn On - Lifewire Once your Fitbit Charge is over that 365 days (1 year), the warranty no longer applies. i must have accidentally did this in my sleep. Contact customer services for advice and they will be able to help you troubleshoot the problem and provide further suggestions. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; . Seems they the all last the year and few daysmeaning meaning you have no warranty! Mine has also gone blank ans seems to be doing nothing fitbit lite. When you see a smile icon and the tracker vibrates, the tracker restarted. The sensors should stop flashing and switch off after a few moments. Contact Fitbit Support and see if they have any additional advice. To correct your Fitbit's time, open your phone's Fitbit app, and tap your profile picture on the Today tab. There are no green lights on the back and, yes, my heart rate is on in the settings. Some Fitbit users have highlighted issues with their charging cradles pins. Fitbit notes that prolonged contact might lead to irritation issues, and suggests that users keep the tracker clean and dry, fasten it snug but not too tightly, and remove the tracker for an hour after extended wear., See also: The best Fitbit bands for all major models. Several days later my screw went black. If its still not working, try restarting your mobile device. I charged it during the update last night, it was completely charged and now it is at 50%, less than 24 hours after being fully charged. If you find that your Fitbit cant hold a charge at all. Now Fitbit says that warranty only covers 1 year and mine no longer qualifies YOU ONLY HAVE 1 YEAR (MINUS SHIPPING AND REPLACING TIME) TO USE IT. Why can't I set up my Fitbit device? How can I get this to work again. @luvsmygrandshappy to hear that our Support team is sending you a replacement tracker. Next, clean your Fitbits screen and button(s) with a lint-free cloth and a little rubbing alcohol. Also, since that last big update, my HR doesn't vibrate when I hook up to a charger. If you can, try restarting your device. If the battery is dead, you may need to replace it. Make sure that you are using a compatible wall charger and USB cable, as these can cause charging issues with the device. To correct your Fitbits time, open your phones, To switch between 12- or 24-hour time, youll need to open the. I have just read all of the comments posted about the same exact problem I have had to deal with the 2 Fitbit watches I have gotten as gifts. If youre still experiencing issues, we recommend. If theres a second-or-two delay from the time you tap your device, thats normal. Fitbit Charge 3 & 4: Heart Rate (BPM) Not Working (How to - YouTube If you have an older tracker like the Charge HR, Surge, or Flex, youll want to follow the steps below to get it replaced. Dry your Fitbit band with a clean cloth before wearing it again. Sometimes Fitbit trackers wont receive notifications from Android devices. Ive changed it pressed button on side no joy. Once it is connected to the charger and receiving power, youll need to press and hold the side buttons until you see the Fitbit logo on the display. The tracker vibrates each time you press the button. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. Learn more about screen wake in this article:How to turn on or off, raise or tap to wake screen on Fitbit Sense, Versa, Ionic, or Blaze. From your mobile device, head to, Alternatively, you can press and hold the Fitbit app icon on your home screen and release it when you feel a vibration. If you have updated your band and are experiencing issues, consider factory resetting your device. This was my problem also. There doesnt appear to be a simple fix or software update that will squash this ECG bug. Ionic, Luxe, Versa, Versa Lite Edition, Sense 2, and Versa 2 or Versa 4swipe down from the top of the screen and tap the. I just called customer service about my Inspire 2/HR. Fitbit uses both physical pushers and touch-sensitive buttons on its devices. Since it broke in Nov. 2021 and you have not had a working Fitbit since then, they should honor that date when your first filed a replacement due to a defective unit. If you are still having difficulty restarting your device, you can try a soft reset. Note: If the device doesnt restart, wait 15 seconds to try again. Wear your tracker on your arm snugly but loose enough to allow for blood flow. Additionally, ECG features may not be available in your country. Also check these tips to improve the heart rate reading on your device. There *is* a way, I just can;t remember it. Why is my Fitbit not showing green light? - remodelormove.com I got Email Support Not Available and never heard anything. Its partly why we dont particularly like the change, but Versa 4 and Sense 2 rumors suggest that a physical button might make a welcome return. First, make sure that your Fitbit is adequately charged and that the charger is firmly connected to your device. Sorry to hear about your Charge 3 showing a black screen. Scroll down the screen, and just below DND (do not disturb), look for the setting On Clip or CLIPPED on Body. If your tracker doesn't detect a heart-rate signal, first make sure heart-rate tracking is turned on in the Settings app on your tracker. I received my fitbit versa2 as a Christmas gift 8 months ago and my screen went black and will not turn on. I feel robbed. Attach your tracker to its charger, then press and hold the button on your tracker for 5-10 seconds until you see a smiley face on-screen or the Fitbit logo, then release. This should reset the device, replacing any issues that may be affecting it. Required fields are marked *. If the time on your tracker reads 0:00, the reset was successful. Sweat during workouts and arm hair may also affect readings. In this video i am using a Fitbit Inspire 2.-----Fitbit Inspire 2-----US: https://amzn.to/2IYe4dsUK: https://amzn.to/3hNrG9sCA: https://amzn.to/3jMgj49AU: https://amzn.to/2Uq3K3KDE: https://amzn.to/3Aza0qyAmazon Daily Deals: https://amzn.to/2QVcoRC -----My Gear for Youtube videos-----Main Camera 99% (smartphone): https://amzn.to/2utQFGHTripod: http://amzn.to/2xxpKcwCell Phone Tripod Adapter: http://amzn.to/2iM4Kw5Selfie Stick/Tripod: http://amzn.to/2iK2AguMicrophone: http://amzn.to/2xTAw13Lights: http://amzn.to/2xVa5IcElectric Desk: https://amzn.to/2LLyzqUDual Device Tripod Setup w/ Hand Grip : https://amzn.to/2sOXuC2Cheap Video Editor: http://bit.ly/2HdAMb7Business inquires: WorldofTech11@gmail.comTwitter- https://twitter.com/WorldofTech11Disclaimer: The above links are affiliate links meaning if you buy products using those links i will receive a small commission.Also note that i am not responsible should something go wrong so do at your own risk. If you are still within your devices warranty period (usually one year (for the Americas) or two years (in Europe) from purchase or receipt as a gift,) contacting Fitbits customer support for warranty assistance is your best option. Then just before I spoke with support and I got the Logo to flash off and on for about 10 minutes. Do you find your Fitbit is missing steps while running? Turn the heart rate off, save and sync then turn it on save and sync again. Your Fitbit Inspire 2 not tracking sleep? If your Fitbit has died and wont turn back on, there are a few steps you can take to try to resolve the issue. Fitbit display screen black and not working or turning on? Fitbit Inspire 2 review | Live Science We recommend a softer fabric thatll allow for more skin ventilation, like elastic, nylon, metal mesh, or leather. If your silent alarms arent working, there arent a ton of options. Went black recently and nothing is working. To determine if it is a battery issue, try a new battery in the device. The tracker will turn off. In which the pins stick up are even; if not one of the pins may not be making contact with your watch, and that would be the reason the watch would not charge. 119.95.Free Delivery Then the display of your Fitbit will stay lit up all the time, without having to tap on the display or raise your wrist. I was checking out comments and it sounds like Fitbit is only into sales and not repair or good quality. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. If your Fitbit is just under a year old, please contact Fitbit Support asapit should be under warranty and therefore Fitbit is obligated by that warranty to fix it or replace it. I had one go black a couple of months after I got it. Dont attempt to restart your device by inserting any items, such as paper clips, into these holes as you can damage your Fitbit device. Why isn't My Fitbit Screen Not Working? How to Fix It? - iMyFone