LauraS Ruth covered this well, but I wanted to add that using a post cruise transfer (purchased onboard) can be a good way to use up any left over OBC you have. :oYou're right. locations will accept major credit cards, and some will accept U.S. dollars. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. I prepaid a drink package and soda cards and 2 excursions. When you book select sailings with Have It All, before March 31, 2023 receive: Reduced fares up to 30% off Free Balcony Upgrade Shore Excursions Specialty Dining Signature Beverage Package Wi-Fi Free Kids Fares Up to $400 Onboard Credit per Stateroom Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. Also, you will need your ship card when you disembark. I guess we will postpone booking as many shore excursions as possible so we can use our shipboard account and hope none of the tours we postpone are sold out. Kosher meals are prepared off the ship in a kosher kitchen, frozen and brought to the table sealed in their original containers. Please contact Guest Services for more details. It is also your access card to your stateroom. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. We believe that safeguarding our guests, crew, ships, and theenvironment is the right thing to do and essential to the success of our business. A dedicated team of youth professionals invite kids and teens to join their friends in arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. guests are encouraged to obtain travel medical insurance prior to travel. Visithollandamerica.com for more information. While we try to fulfill all requests, it may not always be feasible. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. Together we can make a tremendous difference! SEATTLE, Oct. 6, 2021 /PRNewswire/ -- Holland America Line is honoring members of the U.S. military with a special offer that adds $100 Onboard Spending Money to any cruise booking that departs from San Diego, California, though Dec. 31, 2021. Holland America Line will assist in filling prescriptions. Birth certificates can be an original or certified copy. holland america scedule from rotterdam to the usa. Book your next Holland America cruise and get up to $150 onboard credit per stateroom. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. Casual dining is available in the Lido Market every night. WebResident's Offer: Up to $200 discount plus up to $100 Onboard Credit with Holland America For a limited time, residents of Arizona, California, Florida and Nevada can save big on Holland America Line! Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. America I'm sure the staff would be grateful. Customs officials will not be available at the ship during check-in to register valuables. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). Early Booking Bonus Offer is available for 1st/2nd guests only and applies only to the cruise portion of Alaska cruisetours. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while at dock or while tendering due to steep gangways and steps,particularly during low or high tide. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. It happened to us once and we were very glad we had enough until getting reimbursed back home. Early Booking Bonus Offer is valued at $130 per day. Promotional credits are nonrefundable. Book online at luggageforward.com/hollandamerica or call Luggage Forward directly. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. Please refer to Express Docs for more specific information regarding your arrival airport. When your clients reserve a Winter or Spring 2023 Panama Canal cruise on board Volendam or Zaandam, theyll save $200 per person on all When you buy cocktails, bottled water, sodas, anything from any bar, a 15% gratuity is automatically added on. They say can't use for casino, but never any problem here. gpmacki, July 28, 2010 in Holland America Line. We are travelling with our daughter/son in law and two grand children 6 and 10 in two cabins (grandkids with the us of course). While not a full-service hospital, the Medical Center is well equipped to handle most emergencies, as well as routine medical procedures. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. It is obviously available in Seattle, but not available on the ships. You must be able to care for yourself. Learn more, With a large selection of wine, beer, cocktails, soda, specialty coffee and more, we offer a variety of options to quench your thirst and delight your senses. Cooking facilities onboard are not considered kosher. If your OBC is from another source, other than Holland, you can get the amount refunded to you. Mosquito-borne Illnesses:Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. The luggage tags are clearly marked with your ship name. The OBC is like an initial deposit. This is only a "hold' and not a charge to your credit card. Is this essentially correct or am I missing something? Upgrades are available once on board for a single day, the remaining duration of the voyage or adding more devices. For 21+ day voyages (excluding Grand Voyages), guests will receive three nights: one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. This topic is now archived and is closed to further replies. She did not know until I - the worry wort of the family - spent countless hours up late at night researching (much like tonight ;) ) and reading the HAL website. Guests must order one beverage at a time and be 21 years+ for alcoholic beverages. Holland America Line Rewards (Remember that checked baggage might not be accessible at all times.) Other exclusions and terms may apply; void where prohibited. Yes there is no charge until the cruise ends, but we usually budget what our expenses will be. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. LauraS I was told by my PVP that this amount was "suggestive" and that I could put down say a 200 deposit by cash, then if my account exceed or was getting close..to this amount to just go and put down more funds, a bit of a pain. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. Thank goodness that she has an American Express card because she probably would have already maxed out a regular credit card paying for the cruise and airfare for us. Download the app before your cruise, log in, and immediately start using Navigator. Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. WebHolland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. Please contact the Guest Accessibility Department prior to sailing if you will require oxygen while on your cruise. The amount of compensation will be determined by the difference between the booked fare and the current available fare displayed on HollandAmerica.com the day the request is received by HAL. The 3rd person gratuities will be deducted each day for that day. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. Prescription Marinol, which is used by some as an alternative to marijuana, is permitted. Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. Onboard Credit is spending money for you to use to purchase products or services while onboard. Holland America Additional highlights include: Internet stations, travel-related crossword puzzles and large jigsaw puzzle tables. Please Note: Persons in possession of illegal drugs are subject to immediate disembarkation and reporting to law enforcementauthorities. If you become ill or injured during the voyage and your diagnostic and/or care requirements exceed the capabilities of the Medical Center, you will be transferred to medical facilities ashore. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. The issue is with the hold and the amount they want to hold. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. The hold starts the day before your cruise (so I have been told) and as soon as your account is reconciled the last night of the cruise, the hold on your card will be removed. If we do not have your information by this deadline, you will be unable to sail. All values herein are in USD. Promotion is based on promotion code(s) N2 and based on double occupancy. I don't have to hope that they credit it to the right place. How do I get to use the $200 obc for grats for 3rd in cabin? During our regular business hours, please call: 1-800-426-0327. purchased prior to or during your cruise. Use onboard credit to make purchases aboard the ship like merchandise, spa treatments, specialty dining & more! Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. Book with Avoya Travel to receive Savings and FREE Perks on select 2023-2024 Holland America Line sailings that may include: Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. Grats for 2 for free. At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. Holland America Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. All guests should keep themselves advised of changes in government requirements. onboard credit Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. Additionally, you can call the ship directly from the shore. One cruise last year had over $900 OBC and hotel service charges definitely were paid with it as well as some gambling, spa services, specialty restaurants, OB shop purchases, and of course bar bills. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. a visa for stays of 90 days or less, when they meet all requirements. If you dont use it, you lose it. Distribute your ship phone number to friends and relatives. What it means is that if in Ketchikan or Juneau or Skagway we decide we want to buy something special, I'm going to have to remember that I have a $2500 hold on my card. Holland America Line is I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. I take the cash as well. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. Place them in a carry-on bag or keep them with you so you can access them easily. Time Of Your Life Cruise Offer | Free Balcony Upgrades | Holland If this were the only credit card we had AND if we needed to have those funds available for spending while traveling to the pier or while on the cruise, then that would be a problem (I am so thankful my in-laws paid for ours for us; we just have to reimburse them for any expenses after the cruise is over). Choose from a wedding on board one of our ships or at a land destination. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. A nonrefundable Service Charge of 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private events, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Points can be applied towards statement credits, onboard amenities, gift Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Hi! Bidis essentially flavored cigarettes are not generally permitted entry. A password will be selected by the parent/guardian of the child. Discover timeless treasures and encounter captivating cultures. make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. We don't drink enough to make the drink package pay. (and yes I can afford to have a $2500 hold put on my card but it is the principle of the issue) I know a lot of families that don't have that much money and would enjoy a cruise, but wouldn't be able to pay $2500 for a cruise, another couple of thousand for airfare and then find out that they have to come up with another couple thousand instead of only a few hundred for tips. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. From the U.S. dial 1-877-466-2247, from the UK dial +44-2033-754769 or +1-617-482-1100 if calling from any other location. Please Note: Please read the LUGGAGE DIRECT SERVICE section, for more detailed information. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. I think putting a hold on your credit card for 60 dollars a day for children under 10 seems a little bit excessive. Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call. Powered by Invision Community. Frequently Asked Questions | Holland America The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. I have found that HAL's ability to track all this information concerning onboard expenditures is limited. You may also find more information on our tours and shore excursion programs on hollandamerica.com. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. Please speak to the Future Cruise Consultant regarding other amenities for these voyages. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. I never knew this. View Details. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. Alcoholic beverages will not be served to guests under age21. From outside the U.S. access 1-321- 837-6106. It also shows you how to correctly put on your lifejacket. Requests will be confirmed or waitlisted at the time of booking. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. On the last night of your cruise you will need to place your baggage outside your stateroom before you retire. You are responsible for complying with the policies. Choose traditional pre-set seating and dining times or a flexible open schedule the choice is yours to make prior to departure for your cruise. At some point in your travels you may experience an emergency. and souvenir bar glass at any bar. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. If you have enough credit to cover it, why get excited about it? Holland America Line does not discriminate against persons on the basis of disability.