They brought my idea to life! Can't wait to see it hung!! We love this piece of art. Items arrived 14 days after their original "delivery date" and one of the items was missing. Beautiful work, and it looks just like the range we love it! My husband and I are having a cabin built and have had numerous pieces made by them. Personalized metal address sign! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Will be great once I get my living room all organized. It may need some improvements. The company knows you will like your purchase but just contact the company within the 30 days after receiving the order and the company will be happy to solve the problem or problem if you are very excited for any reason (even no reason at all). As a member of MetalPlex, you can enjoy even greater discounts. is backordered and will ship as soon as it is back in stock. original purchase is non-refundable. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. Very cool and Four Elements Alternative - Metal Wall Art. I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. Here are 8 tips for writing great reviews. Awesome work. The first one arrived damaged. These guys are hacks. We try to accommodate all requests and enjoy creating custom orders. Was worried about the size but it is perfect for over the couch. gonna be great reminder of home, Fits my space perfectly took me forever to figure out what size to order but I am glad I finally pulled the trigger. Big or small, we will work with you every step of the way to bring your idea to life. While the paragraph above may substantiate metal-plex.coms business, there is a chance their activities may expand beyond that. Wonderful product, got it pretty quick. Matt was great with getting my questions answered. Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. Claim your profile to access Trustpilots free business tools and connect with customers. They replaced and shipped the item at no additional cost. Read customer reviews and common Questions and Answers for Metalplex Part #: HAS1000 on this page. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. We gathered the most favorable Discount Code 48, so you don't have to. JC. It originally got lost in the mail. All of our pieces are handcrafted in Austin, Texas. Super fast service too! I will be cancelling this order right now with my credit card company. Its much lighter in weight than expected which is a good thing. After another month & more emails, the 2nd item finally arrived . Love the LED variety of colors from cool to warm to fit any mood. Prompt communications and shipping. We did order a surprise box and it looked like a truck ran over it during the shipping process. Ill never buy from them again! +91-8918076038. I love it! Was a gift for my sister & it was delivered very quickly. I emailed and was . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. I used 2 heavy duty velcro command hooks to hang it on our aluminum siding and have had zero issues with it staying put through some warm weather, a wind storm and snow! I recommend not doing any business with the company. If I need another metal sign I would definitely come back! No shipping. Customer service is also great. They were thrilled with it telling me the quality was top notch, it was packaged well and arrived in great condition. Verification can help ensure real people write reviews about real companies. When you buy a Metalplex 2-Line Monogram Address Sign online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. Obviously the pointy metal edges were going to break through the bubble wrap and get damaged. Perfect adddition to my office space. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! How did that happen? I was able to find something very similar on Amazon anyway. Very well made. Love the mountain range piece!! I asked for a few mock ups of the text I wanted and they were always willing to help me find achieve what I envisioned. This legitimate data privacy tool officially requires brokers to remove your data on your behalf. Great communication - will be using them again soon! I ended up having to file a dispute with my credit card company. Shipping was slow, but that's to be expected during a pandemic. As of Feb 16th, I had no response from MetalPlex about my ordered. With over 22 million NFTs minted and over $3.6 billion in commerce, the top creators and game studios use Metaplex to create, grow, and engage their communities. Yvonne M. Great product. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. We also have the salmon. Great quality metal art work which was very easy to hang - I was able to hang it myself with no help. It was packaged well, but still got slightly bent at one end during the shipment. If we bought this at a craft fair for $10 it would be ok but for $50 no way. Most companies have a dedicated customer service team. I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. International Association of Better Business Bureaus. I love these and they were so easy to hang. Beautiful!! Here at USA TODAY Coupons, we like to save you money wherever we can. Love MetalPlex Customer Service too!! Horrible customer service & mediocre products. A beautiful touch to any homes interior decor. I replied to them that was incorrect as we had communicated via email a month before. Frank Fopiano, It's a beautiful piece but it definitely isn't metal - it's plastic. Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. Its georgous!!! We wanted to recreate birds flying across our wall. Beautifully crafted! Throughout the years, we have established a reputation of integrity with our high quality . FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Overall very satisfied with my order. It is good quality and looks exactly like the picture. It's only $6.49/month but it's worth every penny. Still waiting. Customer service is also great. Nice extra touch! Metalplex was absolutely AMAZING. It goes against our guidelines to offer incentives for reviews. I will never buy from them again. thank you! Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. I have another coming tomorrow. Asked to have this image of Mt. I have a fascination with moose and have yet to see one in person. Only if you are a member of MetalPlex and login, you can have access to free shipping. Horrible, horrible, horrible. We work hard searching on the web, so you don't have to. Exactly as pictured! You can get the removal service HERE. They keep sending the same auto answer every week. Can't do that - they are thin aluminum sheets with some sort of plastic/fiberboard in the middle. Share I am updating my bathroom and believe me, I will be back to order a few more things from you. Instantly impressed and even more so when my item arrived. Great craftsmanship, well made and reasonably priced. Customers can definitely save lots of money with the help of Usa.coupert.com! We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. Looks great and was easy to mount on the wall. Matt went above and beyond on this one. . I can't wait to give my daughter this. I've had it a couple weeks, but waited to get Christmas stuff off the wall. Beautiful piece! As soon as my husband puts it up I will send a picture. US, UK, EU, Swiss and Canadian residents only. We're based in Los Angeles, California so you can take pride in knowing that each item is hand crafted in the USA. Kicking myself nowwww!! Good size. Packed well. - Black / 46" x 12" / No It looks great on my wall. Simply Breath-taking!! I tried emailing and calling, no response to my email and their phone line is just a message machine. Custom order I am very happy with. It came with a plate with my name on it in the same weird metal foam sandwich. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. Feeling like this might be a ***** All I want is my ordered and or a refund. I have been wanting a bigger piece for my room but was scared about the weight of it. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. Product was damaged in shipment #26919. Name Monogram Address Sign - Metal Wall Art These guys are hacks. Thanks for the great product. It has worked perfectly and everyone thinks its very attractive..Thank You. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! Our Scam Detector VLDTR tool's great thing is that the rankings can't be rigged since they are not based exclusively on reviews that people write on specialty websites. I have purchased numerous pieces from this artist and love them all. Would definitely recommend!! Just give me my money back. If you have placed an order within the last ***** days and have not received it, just know that your order is processed and is taking more time in transit than usual. Its much lighter in weight than expected which is a good thing. Last, but not least, we have two more powerful fraud prevention tools that you should know about. We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items. Don't waste the time! Disappointing for the price paid. I made a mistake in the size I wanted in the order and realized it a couple of days later. I had to bend the two corners back into shape. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804 I've requested a full refund and if they want the broken pieces sent back they will need to send me a paid envelope and box. Item shipped on time and arrived in good condition. We are here to help. Magnet's won't work on Aluminum. Item will need bending back to get flat. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. I am over the moon with the style, material and design of this sign! I wish I would have looked at reviews beforehand. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. The most beautiful piece and the best customer service I have ever received. The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. I felt they could have communicated the status on our project better than they did. Your email address will not be published. Absolutely love this piece. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the . needed some wall decor. It is pretty much (2) metal with semi-soft material in between that makes it more thick. AVOID THIS COMPANY ! horrible customer experience and zero customer service. My husband accentuated it by framing it in to match our house siding and trim. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. Put it between cardboard pieces and tape it well so it can't come out. Customer Service / Sales Assistant for E-Commerce Company MetalPlex Industry, CA Experience with Facebook/IG/TikTok Full-time/part-time. We opened it and it's perfect. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If you feel the information listed on this page was useful, please share it on social media. You need to use the electronic gift card within two years otherwise it will expire. How safe and trustworthy is it? We use express shipping which typically takes 2-3 days once shipped. On holidays, the Discount Code is normally different from the regular promotion, and it can be heavily discounted.