When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. The facility was a great experience for the modest price. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America Amazingly clean. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos Room 238 had bedbugs. Sadly, the 12 pans for custom omelets were neglected until people realized it would take an hour to make a waffle. I really didn't know about bed bugs at the time. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. For convenience, each room includes a refrigerator and a microwave. Rooms were clean & staff at desk was very polite & professional. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Just really not clean. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. Room was a nice surprise- nice size, comfortable beds and chair. This meant there was furniture being moved men shouting up and down the hall and dogs barking. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. close to everything i needed to go to. Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The Academy Hotel is independently owned and operated. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews. NEVER again! With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Unfortunately, he was the only one during our stay there that was friendly. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. One of the best places I have ever stayed. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. The breakfast was great! Amazingly clean. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Get exclusive access to members-only deals by email. Contact the property for more information. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. This hotel exceeded our expectations. I would recommend it if you can handle the unfriendliness of the staff. Great to have an omelette at breakfast! And it can happen anywhere. This is a great value. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. Review tags are currently only available for English language reviews. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Prices are the average nightly price provided by our partners and may not include all taxes and fees. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. We went back to the area for spring break and decided to stay there again because of the location and price. Oh, & rooms were almost sound proof! "Bed bugs can be present in any hotel no matter how expensive the rooms may be. Guests are required to show a photo ID and credit card upon check-in. When I checked in I paid in advance for a one week stay at a special winter rate. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . For the money, this hotel was beyond worth it. We went back to the area for spring break and decided to stay there again because of the location and price. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. We went back to the area for spring break and decided to stay there again because of the location and price. Please note that all Special Requests are subject to availability and additional charges may apply. Taxes and fees that are shown are estimates only. Kids will love the heated pool. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. The hotel is clean, the pool is great, and all the little extras make it a great place for families. The bathroom had poop on the toilet when we checked in. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Surprisingly good place with an interesting main lobby / restaurant area. In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Booked this on a major travel site for an incredibly low price. This meant there was furniture being moved men shouting up and down the hall and dogs barking. Ideally, we'd publish every review we get, positive and negative. Icon Color & Report Disclaimer File a new bed bug report at this location Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! We will be back. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. You can only leave a review within 28 days after check-out. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. (Click on the Red Icon to view detailed bed bug reports.) Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. If we find any, we delete them and, if necessary, take action against whoever is responsible. To edit a review youve already submitted, contact our Customer Service team. Yeah right! The facility was a great experience for the modest price., They have a wonderful breakfast bar. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Arrive: 03-01-2023 . Disgusting! The room was not very clean. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. <[emailprotected]edbugregistry.com>. Youll never stay anywhere like for the price. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Local, Do you have a room with a view available? Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. 4300 Cherry Creek Drive South Denver, CO 80246, Colorado Health Information Data Set (CoHID), Office of Public Health Practice, Planning, and Local Partnerships (OPHP), Air Quality - Monitoring, Modeling and Data. Pick up the mattresses in the rooms and look under it. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. From: The east and west. There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. Staff was really helpful and friendly. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Select dates to see this property's availability and prices, Food: Please see our partners for more details. All rights reserved. It seems that communication was lacking in your case, I apologize. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Taxes and fees that are shown are estimates only. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. Tasted delicious and the staff was friendly, hard working and good at their jobs. All rights reserved. A chef was available to make made to order eggs/omelets! Sincerely, John Wilkins/Owner. Such a treat! Acceptable and a good value for amenities. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. June 12, 2022 . Cocktail hour, Guests are required to show a photo ID and credit card at check-in. 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away All cribs and extra beds are subject to availability. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. We all have bed bug bites all over us and they are very uncomfortable! As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. I was not told that the rooms all along the hallway we being renovated. Breakfast was above expectations, and the restaurant was on point. COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Good inexpensive place to stay with a very good staff. 1602 out of 2735 reviews" ", Rating 8 - Good. Pet-friendly rooms are also available. Location off highway was amazingly easy. Check your selected option for more info. Excellent breakfast. Pool was so crowded my 16 year old wouldnt get in. Liked: Cleanliness, amenities, property conditions & facilities. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. Clean and friendly staff room look as if they have been updated. Weird. The rest of the staff was very, very rude and it did not feel welcoming. Freeland admits it's work that can make your skin crawl. According to HomeGuide, the average cost of removing bedbugs from a home is between $1,000 and $2,200. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. Beautiful little hotel Steakhouse, We do allow pets and have a designated area for pet friendly rooms. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. more. Error: Oh, & rooms were almost sound proof! Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. We all have bed bug bites all over us and they are very uncomfortable! I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. They have a wonderful breakfast bar. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! This was for the price a grand slam! Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. They're also applicable regardless of the comment's tone. The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. Great location, great amenities. This lets us know our reviews come from real guests like you. I got bitten all over my arms and legs. The post has more than 60,000 views. Try again. Contributions should be appropriate for a global audience. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. Welcome to Colorado Springs Marriott Stay at our pet-friendly hotel in Colorado Springs, CO Colorado Springs Marriott is reinventing the way you travel with their guest rooms, meeting spaces and state-of-the-art fitness center. I was not told that the rooms all along the hallway we being renovated. Nice spacius and clean When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Made beds, replaced towels and amenities. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike Very tranquil atrium area., Omlet station was great the rest of the food cold and old, Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Lamp didnt have lightbulb. 78 out of 2735 reviews" ". The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013.
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