StubHub sues Golden State Warriors, alleging monopoly - ESPN.com Tickets to events purchased after March 25, 2020 will still only be eligible for a future purchase credit from StubHub. 3 min read Last Friday, U.S. District Judge Haywood Gilliam declined to dismiss and compel. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. The suit also calls for a return of customer trust. Class Action Claims TicketsOnSale.com Owes Refunds for Concerts We value your privacy. Its policies are not just designed to protect consumers. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The company has yet to comment on the lawsuit. 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StubHub Might Owe You a Refund For Canceled Events in 2020 - Lifehacker What happens when an event is canceled? : StubHub As for the parties request for the creation of a StubHub-only MDL, we find that the actions against StubHub involve common questions of fact, and that centralization of actions against StubHub in the Northern District of California will serve the convenience of the parties and witnesses and promote the just and efficient conduct of the litigation, the seven-judge panel on multidistrict litigation wrote. If the Court gives final approval to the Settlement, StubHub will provide for each Class Member who properly and timely completes and submits a Claim Form a choice of cash or a credit to use for a future StubHub ticket purchase. StubHub agreed to a $9.5 million settlement with consumers from 10 states and the District of Columbia. The case is still pending, but will be heard by a jury. But the company does not need to comply with the law to avoid liability. New cases and investigations, settlement deadlines, and news straight to your inbox. StubHub contends that it was unable to refund all eligible buyers prior to May 3, 2021 due to the unforeseen impact that the COVID-19 pandemic had on its businesses and the live in-person event industry, including a near complete loss of revenue, an ability to recoup cash refunds from ticket sellers, the consent judgement states. Mobile app: How to Get a Refund for All Your Tickets - Vulture A Wisconsin man has filed a $5 million dollar federal class-action lawsuit against StubHub for not refunding money he spent on a suspended NHL game. Prices may be higher or lower than face value. I called them today, and at least they answered and a nice woman said she would escalate the refund and personally get back to me with an update. Either take their alternative or take a refund. As the pandemic clamped down on live events across the globe, most ticketing outfits had to make rapid changes to keep from being overwhelmed by the sudden stop to cash flow coupled with the cancellation of events. I bought my tickets under a much different safety expectation. Its now 3/3/22 so thats 64 days since I requested the refund. StubHub to refund canceled events after pandemic complaints - USA TODAY The Hollywood Reporter is a part of Penske Media Corporation. The news comes just over a week after ticket resale sites began requesting corporate bailouts. Adam Silver had to get the Christmas bonanza in- fans be damned. According to a report in the New York Times, StubHub stated that handling refunds for the huge number of canceled concerts is simply not manageable. Per an interview quoted in Axios with StubHubs president Sukhinder Singh Cassidy, the company decided to put the risk on its customers: In normal times we would take the risk of giving refunds to buyers before recouping the same refund from the seller. The company is now the subject of two class action lawsuits from ticketholders in the U.S. and Canada. Yes I have two events canceled from Covid that I did not get a refund. Customers who bought tickets to events through StubHub on or before March 25, 2020 will now be able to obtain a cash refund from Dierks Bentley Announces Gravel & Gold Summer Tour Dates, Suga Cancelled Sale, Ticket Pricing Another Verified Mess for Ticketmaster, Eventbrite Plans to Lay Off 8% of Staff; Outsource Other Roles, The Lumineers Announces Plans for 2023 Tour Dates, Ticketing Startup Backed by A-Rod, Marc Lore Launched, Ticketmaster Announced as Major League Soccer Ticketing Partner. StubHub Told Claims Will Stay in Court in COVID-19 Refund Litigation StubHub Inc. has agreed to pay more than $9.5 million to consumers from 10 states and the District of Columbia over allegations the ticket reseller failed to provide them with refunds over events cancelled due to the COVID-19 pandemic. The reason for the lawsuit is the Wisconsin man purchased tickets to an NHL game before the coronavirus pandemic postponed the season. This time Stubhub claims they sold tickets and sent me email to transfer tickets. Thank you, you have successfully subscribed to our newsletter! The company blamed the difficulty of recouping from sellers during the pandemic. Especially because people have no idea if they'll even be able to use the coupons we don't know what the next 12 months are going to look like. A California state court authorized the notice. StubHub had drawn intense scrutiny and several lawsuits after an abrupt policy shift last spring, issuing only credits towards future ticket purchases on events that were cancelled due to the pandemic rather than cash refunds with the exception of purchases made in states where law required cash refunds in such an event. They too should be held accountable. When I called them on itthey said it was my fault and I have to resell the tickets. StubHub countered that criticism with its contention that it was simply impossible to provide cash refunds due to the volume of money involved, and the need to claw back payments from ticket sellers on their platform who had already been paid out for the events that were subsequently cancelled. 2023 The Hollywood Reporter, LLC. I deleted my account. The company reportedlydoesnt have enough liquidity to honour these requests though. THEY LIE. I will never use this company again to buy or sell tickets. drug injury lawsuits and product liability lawsuits. Angry Fans Say First the Concerts Were Canceled, Then the Refunds I accidentally clicked purchase the ticket, and I thought were still more steps to complete. In March 2020, as the scope . Save my name, email, and website in this browser for the next time I comment. McMillan accuses StubHub of several things, mainly breach of contract and negligent misrepresentation. Actions does not process claims and we cannot advise you on the The Court has not decided who is right. Four proposed class action lawsuits against StubHub over its apparent refusal to issue refunds for tickets to events canceled amid the COVID-19 pandemic have been consolidated into a multidistrict litigation(MDL), a legal mechanism through which individual cases filed in different federal courts are brought together before one court to save time, money and resources. McMillan states that StubHub told him that he would receive the coupon in lieu of a monetary refund. I went thru proper channels and they lied about refund. The Settlement Class includes all persons who purchased at least one ticket from StubHub while in California using the StubHub website or mobile website from September 1, 2015 to September 1, 2019. How to Contact StubHub: Customer Service for Buyers and Sellers - wikiHow It said the coupon would now be the "standard policy for canceled events, with refunds available in jurisdictions where they are required.". It also points to a recent spike in e-ticket sales, which increased ticket prices. BOSTON . StubHub also referred to an order by the United Kingdoms Competition and Markets Authority that prevented it from merging or communicating about its business dealings with Viagogo Entertainment, which purchased StubHub in, Viagogo Entertainment and StubHub escaped further damage in July after a judge dismissed a separate class action lawsuit alleging Viagogo, StubHub Settles For More Than $9.5 Million With Customers Denied Cash Refunds After COVID-19 Cancellations, COVID-19 Class Action Lawsuit and Settlement News, StubHub Dodges Class Action Lawsuit Demanding Refunds Over Vouchers, StubHub Reaches $1.3M Settlement Over Misleading Ticket Pricing in Canada, StubHub Class Action Alleges Unlawful COVID-19 Refund Policy, Australia Justice Says US, UK Passengers Can Join Class Action Against Carnival and Princess Cruise Lines for Ruby Princess COVID-19 Outbreak, Social Security Disability application & appeal claim review, Abbott baby formula recall lawsuit investigation. I am disputing through PayPal. The NHLs suspension caused a spike in the number of e-tickets sold. Thousands of Wisconsin residents who bought tickets through StubHub will finally be able to get refunds for tickets for events canceled by the COVID-19 pandemic. Dumping promised refunds for expiring coupons during the time of greatest financial suffering in recent history is cruel and wrong, Coulson tellsBillboard. Those with tickets to canceled events will get a credit of 120% of the purchase price. If you would prefer a cash refund, simply . Read the complaint here: StubHub Refund Class Action Complaint Customers who are due refunds for pre-March 25 2020 events will be paid out by the end of May according to StubHub. StubHub Hit With Class Action Lawsuit Over Coronavirus Refund Policy Re: adele show refund. A link has directed you to this review. StubHub has stated that they will provide no comment on pending litigation. StubHub Hit With $5M Class Action Lawsuit Over Coronavirus Refund Policy A Wisconsin man has filed a $5 million dollar federal class action lawsuit against StubHub for not refunding money. StubHub to refund over $3 million to more than 8,500 Colorado customers I only hear that events will be cancelled if there are not enough performers. The states had alleged that StubHub reneged on its FanProtect Guarantee, policy following the onset of COVID-19, which forced events around the world to cancel, beginning in March of last year. The lawsuit seeks monetary damages and restitution remedies to make up for the mistreatment. Lorenzo Gordon, Adobe Images No mention is made of the safety of the attendees. I lived in Ohio when I purchased the tickets but since then I moved to NYS, so I should be included as well. In the end, the court found in favor of the plaintiffs in a federal class-action lawsuit filed against StubHub. Gender Discrimination against Transgender and Nonbinary People. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHubs method of displaying ticket fees charged to purchasers violated California consumer protection law. He's now suing StubHub for refusing to refund the money he spent on the postponed NHL game. I will (apparently) receive a refund, but the damage is done. Got my money back through my bank investigation. With the coronavirus impacting 28,000 events and the associated magnitude of challenge in recouping monies owed by sellers over the coming months, it is currently impossible for us to offer immediate cash to buyers, StubHub said at the time. I received a confirmation email telling me that my tickets were confirmed and I would be receiving another email with the link to the mobile tickets by the next day. They asked me to list it as resale. StubHub stopped guaranteeing cash refunds. We'll email you when an event is canceled. The value of a Class Members award depends in part upon the number of persons who participate in the Settlement and will differ depending on whether the Class Member elects to receive cash or a credit. Anyone can file a lawsuit, with or without the representation of an attorney, for any reason, and ClassAction.org takes no position on the merits of the suit. It is possible to request a refund on a purchased StubHub ticket manually. The venue said tickets can be refunded at place of purchase but you cant reach/contact Ticketmaster in any way. Viagogo Entertainment and StubHub escaped further damage in July after a judge dismissed a separate class action lawsuit alleging Viagogo only offered vouchers to customers who had purchased tickets to cancelled events. I tried contacting support and I kept getting the same response. Easy sales process: Before commenting, please review our comment policy. StubHub filed a consent judgement with the states of Arkansas, Arizona, Colorado, Maryland, Indiana, Minnesota, Ohio, Virginia, New Hampshire, Wisconsin, Virginia, and the District of Columbia, where consumers will receive their cash settlements. StubHub, Ticketmaster win in MLB ticket lawsuit - Yahoo! News Let us know in the comments! Further, the voucher never came through! He also is very certain that the game is sure to be canceled. CEO Baker is just another crook collecting money he never earned. It also asked for a reinstatement of the pre-March 20 refund policy. StubHub Inc. has agreed to pay more than $9.5 million to consumers from 10 states and the District of Columbia over allegations the ticket reseller, Customers Can Claim StubHub Refunds in Cash. According to the filing, McMillan purchased two tickets to an NHL game in early March. I was told the offer for alternative tickets was the only offer that would be made other than a refund. StubHub promised its customers a full cash refund for cancelled events with its FanProtect Guarantee. The consumer lawsuit alleges that StubHub misrepresented its refund policy by, in March 2020, failing to explain that it would no longer offer a money back guarantee, but instead would give purchasers a 120% credit in the event of show cancellation. All Rights Reserved. that customers who buy a ticket to an event that is cancelled and not rescheduled can choose between a cash refund or a credit worth 120 percent of what was paid for the event. Whereas last year there was a bubble for most of the year and fans couldnt attend, now all that counts is the money grab. How to Request a Stubhub Refund [98% Success] - DoNotPay All of these happen in 10 minutes. I am not paying for this $500 nonsense. In the email, the company also admitted that the impact of the coronavirus pandemic made it impossible to sustain its ticket buyer and seller refund practices in the near-term while still touting its voucher offerings as clear and fan-first, according to the suit. StubHub's parent company, Viagogo Entertainment, has avoided a class action lawsuit that accused the company of unfairly offering customers who had purchased tickets to cancelled or delayed events vouchers rather than refunds. FALSE. The credits issued by the company are valid through the end of 2022. The users allege breach of contract and violations of various California consumer protection statutes. 2. Then he retracted, saying that there doesn't seem to be any tickets left for the game. StubHub has not responded to the lawsuit. This is a major change for the ticketing industry. They also have the option of keeping their credit for future event ticket purchase on the marketplace if they would prefer. Fast forward to the next day: I'm in my way to the venue city early (3pm for a 7pm game) and have not received my tickets. In the . I am still awaiting a refund for a Nets game postponed in December. Read our Newswire Disclaimer. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! Who should shoulder those cancellation costs? Deadline: May 17, 2022. Ticket Refund Lawsuits Against StubHub Sent by MDL Panel to Northern District of California. Please add me. The company then changed its policy to cover these situations. He canceled his concert due to Covid and I am still waiting for my cash refund from StubHub. The 11-page ruling denied both, finding that StubHub failed to carry its burdens while expressing exasperation that years after this case was filed, it remains mired in litigation regarding the pleadings.. Now Im stuck with 4 tickets to a concert I cant attend overseas. StubHub Shuffles Legal Group Amid Listing Talk, Litigation (1) Do You Have to Pay Taxes on Lawsuit Settlement Money? I was offered alternative tickets. StubHub Class Action Settlement to Provide Credits For Tickets Gibbs Law Group filed a complaint on May 1, 2020 against StubHub for refusing to refund customers who purchased tickets for events that have been cancelled in light of COVID-19. For Daddario, that price was $6,200. Things You Should Know. I no longer have that card either and was concerned about that as well. If you decide to exclude yourself from the Settlement, you will receive no benefit from the Settlement. You will not receive a Settlement award under the Settlement. Rather than a simple courtesy, cash refunds were and remain contractual obligations between StubHub and customers such as the plaintiff, who the suit says bought two NHL tickets and received no refund from StubHub once the league suspended the remainder of its season. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. If you are interested in participating in the class action, please contact us at Toll Free: 1-833-630-1789 or Email: stubhubclassaction@kmlaw.ca. Please add me. While the shows are postponed you are in limbo. It is important to note that the settlement is not final and the settlement process is ongoing. It promises a full money back refund in the case of a canceled event. Steve Lopez represents consumers, employees, and whistleblowers harmed by corporate misconduct. In the midst of the pandemic, StubHub suddenly changed its ticket refund policy, denying most customers a refund even if their event is canceled, but some Massachusetts customers say . document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2021 LawCities.com. Through this action, we hope to provide people some small bit of relief during this uncertain time.. StubHub Hit With $5 Million Class Action Lawsuit - Yahoo! The case seeks both monetary damages to compensate the defendants customers whove been deprived of refunds and punitive damages suitable to deter billion-dollar corporations like StubHub from exploiting the fog of a global crisis to enrich themselves at the expense of eventgoers. The lawsuit goes on to argue that despite its recent acquisition by rival Viagogo for more than $4 billion, StubHub, rather than obtain a level of liquidity adequate enough to weather the coronavirus storm, has instead sought to pass its losses onto consumers. Read the complaint here: StubHub Refund Class Action Complaint. Matthew McMillan filed the lawsuit in U.S. District Court in Wisconsin on April 2. The COVID-19 pandemic impacted the live-in-person event industry, and StubHub was not able to compensate the victims families with full refunds. StubHub claims it is postponed not cancelled and will not give me my money. Please add me I have communication and documentation to prove stub hub is just keeping my money. I found out they listed under a wrong account. The court ordered StubHub to stop issuing coupons worth 120% of the purchase price. "Under its 'FanProtect Guarantee,' StubHub typically offered consumers full refunds of the purchase price and fees . I continue to get the runaround from them they dont give you all the information you need to request a cash refund you have to keep calling them back and when you do youre on the phone waiting for 2 to 3 hours waiting for somebody to pick up on the other end. Not by phone, email, nor chat. I chose CC. The complaint says StubHub decided to reverse its policy and issue only coupons at a time when many consumers could desperately use the cash refunds. This is the only way to get a cash or credit award under the Settlement. StubHub retroactively changes cancelled event refund policy due to COVID-19 (Coronavirus) Gibbs Law Group filed a complaint on May 1, 2020 against StubHub for refusing to refund customers who purchased tickets for events that have been cancelled in light of COVID-19. Unfortunately, as our complaint alleges, StubHub is breaching its contract with its customers by refusing to give cash refunds for events cancelled by coronavirus. A disgruntled StubHub customer has filed a class-action lawsuit following the ticketing platform's coronavirus-related refund-policy reversal. For most lawsuits, theres nothing you need to do in order to be a part of or join a class action lawsuit. As a result, weve enacted new policies in the US and Canada that we believe are clear and fan-first.. In April, when the suit was filed, MLB had . StubHub filed a lawsuit against the Warriors and Ticketmaster in California on Sunday, accusing the two of conspiring to create an illegal resale market. Shortly after, in May, StubHub . 1:00. Required fields are marked *. A majority of the purchase price for every ticket sold on the companys website is paid out to a third-party seller, the suit reads, and in the event of a cancellation, that money should go back to the buyer. McMillan's lawsuit seeks class action status so that, if he were successful in forcing StubHub to provide a cash refund for his ticket, that ruling could be relied upon by any US customer of the . StubHub is an eBay company that began selling and reselling event tickets in 2000. She told me this escalation process would take 3-5 business days. According toBillboard,Matthew McMillan filed the lawsuit in U.S. District Court in Wisconsin on April 2. status of any class action settlement claim. The case is based on an NHL game that was canceled because of a strike. StubHub is an American ticket exchange and resale company. The consumer lawsuit alleges that StubHub misrepresented its refund policy by, in March 2020, failing to explain that it would no longer offer a money back guarantee, but instead would give. However, it will likely face a significant amount of litigation. Solved: adele show refund - StubHub Community StubHub Class Action - Koskie Minsky LLP This is not a solicitation from a lawyer. The lawsuit also notes that StubHub president Singh Cassidy sent out an email on March 12, saying that refunds would still be available. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Wisconsin residents could get ticket refunds after StubHub settlement document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. StubHub settles with US Attorneys General over its COVID refunds policy Though defendants StubHub, Inc. and Last Minute Transactions, Inc. have offered customers vouchers worth 120 percent of their total ticket order for canceled events, the lawsuitalleging breach of contract, false advertising, and violations of California consumer protection lawsclaims the companies abrupt and illegal about-face has cheated tens of thousands of customers out of money to which theyre legally entitled.
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