Visit https://www.careopinion.org.uk AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. Your information helps us decide when, where and what to inspect. the ability for patients to be assessed, diagnosed and start treatment on the same day, improving patient experience and reducing hospital admissions, avoiding unplanned and longer than necessary stays in hospitals, resulting in lower risk of infections and de-conditioning for patients. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. Requires improvement Let's make care better together. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. The hospital trust said concerns related to Mitie's offices. 2023 Russell Medical. They tell me everything they're doing.". Some improvement in patient flow through the ambulance triage assessment area were seen. My Site 12701 The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. This meant that shortfalls were identified so that improvements could be made. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. Outpatient services are also provided at the Corbett and Guest hospitals. For common health problems visit your pharmacist, GP or walk-in centre. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. They didnt look to see what information had been recorded but asked what my symptoms were. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Staff cared for patients with compassion however, patient dignity was sometimes compromised. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. Call our main line for general inquiries. It is great to hear that you received excellent care and treatment in AMU and Ward A2. For Covid-19 Test Results or Patient Portal registration please call the number below. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. All the best and take care. Can Nigeria's election result be overturned? If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! We spoke with 44 people who were using the service or their relatives. What's the least amount of exercise we can get away with? All the best and take care. The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. They said 'I could not have been treated any better anywhere, its all first class' and 'I have been treated above and beyond the call of duty'. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. The trust has responded well to the Keogh review in 2013. During 19/20 there were three CQUINs for SDEC. Russells Hall Hospital 5 years ago. ED can also refer you to AEC if you are an ambulatory patient (not likely to require inpatient admission). The trust has approximately 669 inpatient beds, 31 escalation beds and 152-day case beds. B71 4HJ. Dudley DY8 4HZ, In WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews AEC/RAB (ext. Almost 12% of people coming to A&E received no treatment, just advice. Every member of staff I encountered was friendly professional and put me at ease. Russian minister laughed at for Ukraine war claims. About: We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. We specifically looked at the safe and well-led aspects of our key lines of enquiry within the emergency department at Russells Hall. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. Thank you for taking the time to tell us about your experience at our hospital and rate our services Arrangements were in place for the safe handling of medicines. So many thanks to All the staff on A2, best wishes take care and stay safe. It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. Our inspection of the trust covered only this hospital and community services. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. Our rating of well led was requires improvement overall. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. 3136/3139) Vikki Thompson, AMU (ext. These included 482 medical staff, 1,225 nursing staff and 2,440 other staff. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published AEC is part of the Same Day Emergency Care (SDEC). [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a I'm so glad we've chosen Russells Hall as our hospital to give birth in. There were no clear criteria for patients that could be put into the fit to sit areas of the department. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. We were brought in by ambulance and seen by a doctor within around 10 minutes. All the best with your pregnancy and take care. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. Russells Hall Hospital / Accident and emergency Review titled Russells Hall Hospital Replied on 16 May 2022. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default Creating a new NHS England: NHS Digital and NHS England have now merged. Each report covers findings for one service across multiple locations, an inspection looking at part of the service. ), Provide SDEC services at least 12 hours a day, 7 days a week, Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. There are no community services for inpatients or children and young people. (Purple), High All the best and take care. Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals. We are pleased to hear that you were impressed with the care and treatment you received with us. Change my preferences Report review titled Poor communication at reception as unsuitable, Thank you for providing feedback about your experience of the Dudley Urgent Care Centre. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. The trust employs around 4,147 whole time equivalent staff (WTE). Learn more. This means there is low to moderate transmission of COVID in the community. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. the service is performing badly and we've taken enforcement action against the provider of the service. DY1 2HQ, Posted via Any other browser may experience partial or no support. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. Russells Hall Hospital Thank you for taking the time to provide your feedback at what must have been a stressful time for your family. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. The services are multidisciplinary and include nursing staff and allied health professionals. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. We have 11 permanent physician associates and one rotational physician associate in our department. Who has Care Opinion told about this story? visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. We use this information to improve our site. 18 April 2018. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. 2654/1783). "We are working closely with HSE in relation to this matter.". WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. ADVERTISEMENT: Services or products are not endorsed by the Trust. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! Patient Experience Team. Video messages to our community from our Physicians and our Staff. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. Staff assessed and monitored patients regularly to see if they were in pain. The senior led team will review you on a daily basis, including weekends and bank holidays. I visited out of hours yesterday after phoning 111 and being advised to. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. the service isn't performing as well as it should and we have told the service how it must improve. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. In AMU, you will also be reviewed by therapy services if necessary. We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. We received information from the trust and other bodies monitoring the trust. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. we have taken enforcement action. The hospital states this is the largest donation in Russell Medicals history. AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. ADVERTISEMENT: Services or products are not endorsed by the Trust. These send information about how our site is used to a service called Google Analytics. We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them.