BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. They have hidden fees. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. We inform our customers with the most accurate information we have at the time. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." So now Im paying for car thats just parked! From this document I defined the total selling price for the car. On April 3, 2018 I got a bill and welcome letter from Ally Financing. Unlawful and unprofessional. Merlex Auto Group. 1 mile away. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. N/A. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! Unique Auto Import Merlex Auto Group Sales Position Job in Arlington All Dealer Home Services must comply with state or local ordinances. Very informative. I guess I was supposed to do HIS job for him. This guy is one of the absolute worst i have seen and I used to train new hires for sales. Call Today +971 2 4440458 Al-Muror Road, Behind Al-Mushrif Mall, Abu dhabi They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. I spoke with substitute manager for that day Ray Kandahari. February 2022 check engine light comes on again. The police officer asked "how? 4. and why? The sals person was nice but this dealership runs some kind of scam. Case Details Parties Dockets. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. 235 Reviews. Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. Blessing in disguise Specialties: High End Used Car Sales. Court documents are not available for this case. Horrible customer service. High End Used Car Sales. This rating includes all dealership reviews, with more weight given to recent reviews. Merlex Auto Group Instagram I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife |. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. Merlex Auto Group Dealership in Arlington, VA | CARFAX All rights reserved. merlexautogroup.com - Merlex Auto Group | Used Deale - Merlex Auto Group Established in 2014. Visit Dealer Website. If you do not agree with these terms, then do not use our website and/or services. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Verify to immediately update business information, respond to reviews, and more! Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Also he said that the total due is about $27,000. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Tell us has your experience with this business or person been good? Dont trust this dealer! Merlex Stucco Class Action Settlement - Top Class Actions Corporate Advocacy Program: How to repair your business reputation. MerLex Auto Group | Arlington VA - Facebook https://www.merlexautogroup.com Safety status. Dealt with Jason and Walter. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. I had told them that I was interested in one car and my daughter was interested in another. Off course Nothing! After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. Estimated amount consumers saved since 1997: $15,590,010,907. 1105 N Glebe Rd, Arlington, Virginia 22201. He spent 75% of the time i was there with me. Ford F150 was advertised at $24,277. This is the best way to manage and repair your business reputation. Initially I showed him a car that Id settle for but wasnt in love with. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. Corporate Advocacy Program: How to repair your business reputation. The final on road price was 10K higher. Ally bank gave me the reference number. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Made an internet inquiry, had 2 responses, one from Mike and one from Grace. After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. REBUTTAL BOX I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. Called/ texted Merlex to inform them and see what they can do. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. Merlex Auto Group in Arlington, VA | 171 Cars Available | Autotrader Search job openings at Unique Auto Import. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. WARNING! Dominate search results. In the original write up they said that the car ran perfectly. which was weird because I dropped of the car. You are absolutely right that we should have done a better job of following up with you properly. Another car stalled out and wouldn't restart within 50 feet of the lot. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. And of course, they tried to up sale me another auto on the lot. Copyright 1997-2023, Ripoff Report. How those businesses take care of those complaints is what separates good businesses from the rest. Walter gave me the discount I needed to secure the purchase. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. I asked to provide me with absent pages in my Purchase Documents set. Merlex needs to apply this principle!!!! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. Than hung up on me. they are not trustworthy! There is no any information about the financing by Pentagon Credit Union. 3.7. I have bought over 20 cars in the last 18 years. Merlex did not have the vehicle we were interested in purchasing. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. Bought the car was clean everything was ready. Who is ED Magedson - Founder, Ripoff Report. Job. Has your experience with this business or person been good? Thank you for bringing this to our attention. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. Website. PIERRE, ROODY VS MERLEX AUTO GROUP Et Al | Court Records - UniCourt Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Start the purchase online and the dealer will deliver the car and the paperwork to you. Get a Kelley Blue Book instant cash offer. All rights reserved. We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. We're all concerned about COVID-19. Want to share your experience with this dealership? Advertisers above have met our Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! My owners would have either fired him or fired me for not firing him the way he acted on the phone. Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. JULIAN TOOK VERY GOOD CARE OF ME. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Or at least Bill of Sale. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. Making you a happy customer is not their goal!! Merlex Auto Group Reviews, Ratings | Used Car Dealers near 1105 N Glebe Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. The cherry on top is the wash and detail they provide as you are preparing your paper work. Check reviews anywhere about this place! Merlex Auto Group. Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. I drove far to get the vehicle I wanted. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. File your review. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. Salesperson Zaki Hairat drove the new car to my house. we have that vehicle on the lot and come and talk to Jessie. BBB Business Profiles may not be reproduced for sales or promotional purposes. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. Closed | Opens at 10:00 AM. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! Merlex Auto Group | Used Dealership in Arlington, VA Napleton Auto | Federal Trade Commission Directions. The posting time indicated is Arizona local time. GoooooooooooooooooooooooooooooooDdddffff. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. DO NOT PURCHASE A CAR FROM HERE! Corporate Advocacy Business Remediation and Customer Satisfaction Program. Those sold cars are still being advertised. TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. Can be upwards of $3000.00 On top of vehicle cost. CARFAX Vehicle History products and services are based only on information supplied to CARFAX. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Who is ED Magedson - Founder, Ripoff Report. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. merlex auto group lawsuit That's the way you make sales and retain satisfied customers!!!!! Choose a car and the dealer will bring it to you for a no-obligation test drive. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138. Beat local competitors. I am a return customer and they as last time they treated my husband and I with s. I have text messages as proof!! DO NOT TRUST RAY! Case Summary. Server location. I did not check the completeness. Before leaving, Ray gave his number, stating "Any issues, just let me know! Trash. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. :$6K . i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. strict standards for business conduct. 2. Otherwise they will come to my home and make to me bad. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. It may not be copied without the written permission of Ripoff Report. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. I said I was not pleased but sh-t happens. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Was told I signed sold as is and that I didnt purchase warranty. MerLex Auto Group - Facebook Public Records Policy. Dealer said they would call back when the car was back, and never called back. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. Hiding negative complaints is only a Band-Aid. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. #1 Luxury Auto Dealer in the Washington, DC Area! Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Write a review. Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. Bully there way in and steal your home. Bought a range rover. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. The following day I sent additional information pertaining to the sale via text message before they opened. FRAUD ALERT:.