After you manage to get there, go to. To resolve the issue, you need to remove and re-add your account on your console. Tried password with less than 16 characters. Best, Nozzle :) Xbox Ambassador Xbox Insider - Beta B.A., Business Administration, May 2019 Firefighter - LCFD43 Show Less. Under Account, select Remove accounts. Note: We are not affiliated with Microsoft in any official capacity If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again. In this case, your only hope of resolving the issue is to reset every firmware & software component that might be triggering this problem. You should see a file names cloud storage cache and content cache delete both of these. Is there any help that can be offered? Xbox 360 is still going strong after it being 17 years old as of now. This post provides the most suitable solutions. YO THANKS MAN THAT ACTUALLY WORKED TYSM!!! Finally navigate to Settings>System>Storage>All Devices>System Items. News, reviews, previews, rumors, screenshots, videos and more! . Launch the backward-compatible game once again and see if the same issue is still occurring. Tried one time password. Select Close when done. Have tried everything and still same error. To now redownload and re-add your profile, do the following:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'thewindowsclub_com-banner-1','ezslot_5',819,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-banner-1-0'); Note: You wont be creating a new account when you select this option. Jun 12, 2022 . Tried one time password. I was on the phone with Xbox support, and tried clearing all my caches, deleting my profile, I tried downloading to different storage devices and consoles, editing my Avatar (seriously, it's on the Xbox's support page) but nothing worked! If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again. Turn your console back on again by pressing the console Xbox button once again. how do i access the name i paid for, Suspended for my gamer pic even though it was sfw. Try resetting your password to shorter than that. Tried everything else in the thread and this is what worked, thanks! The solution to my problem was to first sign out of your profile (if you arent already). This thread is locked. To ensure that the process is succesfull, you can also try to disconnect the cable from the power outlet. Everything and anything related to the Xbox 360. hey, so every time I try to download my account on my Xbox360 this shows up and it says "801540A9" when i look that up it says something about gaming on the Xbox one. Clear your console cache: Clearing your console cache can help resolve various issues, including sign-in issues. He has worked as a System Support Engineer, primarily on User Endpoint Administration, as well as a Technical Analyst, primarily on Server/System Administration. During that time you can sign in on your console but there will be certain things you cant do with your account. Opening All settings - Xbox. When you see the error message, press the Xbox button on your controller to bring out the classic Xbox 360 interface. Once the startup sequence is complete, attempt to play the backward-compatible game once again and see if the issue is resolved. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, FixXbox Live error121010 while playing Microsoft Solitaire Collection, Xbox Error 80151006, Sorry, this profile cant connect to Xbox Live on this console, Fix Xbox Error Code 0x8007045D, Xbox Live profiles cant be downloaded, How to remove Xbox Live Sign in Error 80048821, Error 0x89231022, Youll need Xbox Live Gold, Xbox app cant choose Drive in Windows 11, Fix Looks like youre stranded Xbox app error, Microsoft adds the new AI-powered Bing to the Windows 11 Taskbar, New Bing arrives on Bing and Edge Mobile apps and Skype. Solution 2: Check that your billing info is up to date If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again. Keep in mind that its also possible that a temporary problem with the Xbox Live servers is responsible for your consoles inability to play backward compatible games. Essentially you just turn reacquiring billing on or off on your Microsoft account for xboxlive or gamepass. Download PC Repair Tool to quickly find & fix Windows errors automatically is it because its a new account trying to log into an old system? This password can be created by going to your Security tab > Click on " More security options " > Go down to " App Passwords" > Then choose " Create a New Password " > Finally, plug it into the password section of your log-in. Solution 1: Check the Xbox status Check the Xbox status page. And disabled 2FA. To fix Sorry, we cant get to your account right now error in Office 365 apps, follow these steps-. You can clear the system cache by pressing the Guide button, then go to Settings > System Settings > Storage/Memory - highlight any storage device, then go back to your controller and press Y. This will send an invitation to the child account's email address. Before you proceed with the indepth solutions below, you can as a quick fix perform and complete the following pre-checks, and after each task see if the Xbox Live error youre presently facing is resolved or not: Read: Xbox Error 80151006, Sorry, this profile cant connect to Xbox Live on this console. Film Polyamour Netflix, This is normally hidden from view and can be easily accessed after you try to launch the backward-compatible game. Whenever this problem occurs, it is typically due to two main causes Theres either a scheduled maintenance period or theres some kind of unexpected outage issue (a DDoS attack or an unexpected problem with the servers in your area). The current Microsoft account allows longer passwords, but these will cause errors when logging back into/setting up a 350 save file on newer consoles. Press question mark to learn the rest of the keyboard shortcuts. Press J to jump to the feed. It also happens when you turn on two-factor authentication in your Microsoft Account. Once you get to the Console Info menu, select Reset console from the newly appeared menu. Once you get to the Console Info menu, select Reset console from the newly appeared menu. Note: We are not affiliated with Microsoft in any official capacity. The Microsoft account security information you provided is incorrect or does not match. back online. Select Add a child. - Xbox Live . Sometimes this problem occurs due to some internal errors, and performing these three steps can get rid of that issue. After you arrive at the correct Network menu, navigate to Network Settings and access the Go Offline Option. Contact Xbox Support: If none of these solutions work, you may need to contact Xbox Support for further assistance. Getting error "You can not login right now. Heres a list of things that might ultimately cause the This Profile Cant connect to Xbox Live on this Console error: Before we advance further to other repair strategies, its important to start this troubleshooting guide by making sure that the issue is not beyond your control. There was a different one that described what was happening but it didn't help. This solution worked for me on Dec. 21, 2022. If this investigation ends up revealing a server issue that is beyond your control, there isnt much else you can do other than wait for Microsofts engineers to fix the problem. 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How to Solve 'This Profile Can't connect to Xbox Live on - Appuals I'm very thankful for this solution, and wanted to share my experience as well. On your Xbox One console, press the Xbox button (on your controller) once to open up the guide menu. When he is not writing about Microsoft Windows or Office, Sudip likes to work with Photoshop. Sign in to your account in the Office 365 app. 2. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. ** Website. If you see any services with alerts expand the service scroll down to Notifications and sign in to receive a message when the. After you arrive at the correct Network menu, navigate to Network Settings and access the Go Offline Option. 2. . Select Child and enter the email address of the child account that you want to re-associate with the parent account. Going Offline on Xbox One. I have also found many other posts on forums with people having the same problem and not being able to get their problems resolved. For the sake of keeping your data, the best approach would be to go for a soft reset. On your Xbox One controller, press the Xbox button one then select the. Select Profile & system > Settings > System > Console info > Reset console. This thread is locked. If you do that correctly, this error message should be gone. Select Add a child. Sorry, there's a problem with the credentials that you're using to sign He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Solution 1: Check the Xbox status Check the Xbox status page. If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again. When I tried signing in the console started bitching about how "Your Microsoft parent account is invalid" which was odd because i never did/had such a thing, my microsoft account is the main one. . Best, Nozzle :) Xbox Ambassador Xbox Insider - Beta B.A., Business Administration, May 2019 Firefighter - LCFD43 Clearing 360 cache. After doing this you can press the guide button on your controller then attempt to redownload your gamertag. I would recommend you try this first before attempting my solution. Since I couldnt find the method I used to fix the problem I was having online I thought Id post it here to potentially help others. - Xbox Live . The Xbox Live profile stored on your console is corrupted. Once your console boots back on, attempt to play the backward-compatible game once again and see if the issue is resolved now. In simple terms, click on the Sign in button that is visible in the error message. Solution 2: Check that your billing info is up to date Here's how: Go to Profile & system > Settings > Account. I couldnt sign into xbox live nor download my profile later on. Its just "Sorry, there is a problem with the credentials that you're using to sign in. Sorry there is a problem with the credentials you're using to sign in Xbox 360 Can't download 360 profile on a backward compatible game while using the Xbox series x. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Select Add a family member. Press the Xbox button on your controller to open the guide. xbox .com /en-US /xbox-360. Basically the password box is limited to 16 characters and if you try and type a password in longer than 16 characters it will stop at the 16th character and when the system tries to verify the password is correct since the password was not totally entered it will come back as invalid password or credentials. 1. Check your account information: Double-check that your email address and password are correct and up to date. Cookie Notice Do you remember what the error number was? Minecraft launcher cannot verify ultimate account. To something less than 16 characters Xbox 360 sorry theres a problem with the credentials 801540a9 1 760 205-9936. Problem with account - Microsoft Community 3 representatives couldn't help me but the last one knew just what to do.