Depending on your travel destination, you may be required to get one or both types of COVID-19 tests – an active infection test done by molecular PCR/NAAT and/or a COVID-19 Antibody blood test. The samples sent for testing are labelled with an accession number (LifeLabs internal identifier), name, date of birth, specimen collection date, and name of the test. Please see the “Results” section of these FAQs to learn more about the information provided to you on your lab results and doctor’s letter. Over the past several weeks, Hamilton assessment and testing centres and the Public Health Services phone lines have experienced a surge in demand for COVID-19 tests, resulting in the need for an online booking tool. You can request your test online, complete the Medical Questionnaire, and receive your test via pick-up or delivery to your home. Book an appointment through: Your doctor; Hamilton Public Health Services at 905-974-9848, press 2; If you are unsure, contact Telehealth Ontario at 1-866-797-0000 For families, or parents/legal guardians requiring attending appointments together, please book appointments on the same day and staff at the testing site will do their best to accommodate your family. For information on COVID-19 related travel restrictions and government regulations, please refer to the International Air Transport Association website at https://www.iata.org/. If you have booked an appointment and are unable to keep it, please cancel by … If you are travelling with multiple individuals and need FlyClear testing for multiple travellers, you will need to complete this order process for each traveller. The COVID-19 swab test is a polymerase chain reaction (PCR)/nucleic acid amplification test (NAAT), which tells you if you have COVID-19 at the time of the test. A sample type used in molecular testing is a bi-lateral nasal (NS) swab. Importantly, it is not known how long antibody response to COVID-19 virus lasts. Payment for both COVID-19 PCR/NAAT swab and Antibody (serology) blood tests must be made online through FlyClear’s website. Does LifeLabs offer FlyClear™ COVID-19 testing through MyVisit mobile services? call 119. book a priority symptomatic test slot if you are a key worker through the essential worker portal on gov.uk FlyClear and LifeLabs staff will be required to verify your ID prior to collecting the sample. If you continue to use this site we will assume that you are happy with it. Anyone 12 years of age and up can book an appointment online. Each airline and travelling destination have different rules. Travel clearance visits are available in Seattle, Portland, San Diego, San Jose, and Los Angeles. Visit the respective locations at your scheduled appointment time(s) with a printed copy of your Test Requisition(s). Link to results will only be shared through the email access provided at the time of order creation.  If your email address is being used to receive results of your relative, then you are deemed to have been obtained consent from the traveler to receive result link in your email. At this time, all documentation provided to the customer is in English. Immediately following purchase confirmation, you will receive an email with a secure link to access your personalized testing requisition(s). All travellers (including members of the same family that are travelling together) will require separate appointments for each test they need. The molecular COVID-19 swab test (e.g. I am travelling to Hawaii. What do I need to bring to my FlyClear™ appointment(s)? How do I change / cancel my FlyClear™ appointment? Will I be provided with the specific Hawaii results template? I got my results and want more information. You are responsible to book your appointment within the appropriate testing time window based on your destination country’s testing requirements. What happens if my result comes back as Invalid/Indeterminate? The password is used to access your test requisition(s) and test results(s). Does the report format meet the requirements of the country that I’m flying to? Destination countries will specify the acceptable testing window relative to either your departure time OR arrival time. You will be emailed instructions on how to reset the password. * The testing methodology on the results report will be “COVID-19 Coronavirus RNA (PCR/NAAT)” and the doctor’s letter will show “COVID-19 molecular RT-PCR or NAAT”. If I get a COVID-19 swab test through FlyClear™, do I need to quarantine until I receive my results? Next, you will be required to input all your information, accept the FlyClear™ Terms & Conditions and then complete your payment online. We use cookies to ensure that we give you the best experience on our website. Six Nations of the Grand River is implementing an online booking system allowing community members to schedule COVID-19 tests. The COVID-19 Testing and Assessment Centres in the Hamilton region are a partnership between Hamilton Public Health Services, St. Joseph’s Healthcare Hamilton, Hamilton Health Sciences, Hamilton Paramedic Service, McMaster Family Health Team, Hamilton Family Health Team, Hamilton Family Medicine (HFAM) and Good Shepherd Centres. Only the healthcare provider named on your requisition and yourself will have access to your test results. Can I pay at my test appointment (at a FlyClear by LifeLabs or LifeLabs location)? This is fundamental to achieving our goal in providing enhanced patient care. 25. Self-help guide: Access to testing for coronavirus Find out who is eligible to be tested and where to go to access this. $135-$170 / person steps 1 and 2), For customers who have completed their orders online (i.e. within 72 hours of boarding). As always, regardless of need for a potential COVID-19 test, if someone is very ill and in need of immediate care, they should go to the nearest Urgent Care Centre, Emergency Department, or call 911. IF YOU REQUIRE A COVID-19 TEST please book an appointment online. Search for a service near you by entering your postcode below. Where can I book my FlyClear COVID-19 testing appointment(s)? Hawaii travel clearance reports will ONLY be available to individuals flying to Hawaii on Air Canada, United Airlines (operated by Air Canada) or WestJet. If you have symptoms, book a PCR test. The FlyClear™ service must be paid for by the customer travelling at the time of booking this service. When should I get tested relative to my flight? COVID-19 Antibody testing: Within the link in your results email you will find your lab results. The provincial healthcare system does not provide a physician letter and does not accommodate testing for travellers. When I answered the screening questions, why was I told I was not eligible for a COVID-19 test? COVID-19 Antibody blood test detects antibodies reactive to SARS-CoV-2 viral proteins. It will save lives and help keep MA headed in the right direction. Please see our Refund process in the Payment tab of these FAQs on how to request a refund. Does a negative COVID-19 Antibody test guarantee that I have not been previously exposed to COVID-19? Please note: COVID-19 PCR/NAAT swab testing at FlyClear™ locations are: *You can NOT visit a standard LifeLabs location Patient Service Centre (PSC) or other medical clinic for a FlyClear™ test. Easy to guess, reuse of password increases the probability of your account being compromised, -Dr. Andrew Don-Wauchope, M.D. You can help someone book an appointment online on their behalf with their consent. If you've had a positive COVID-19 test, you should wait 4 weeks from the date you had the test before you book an appointment. LifeLabs has robust privacy policies, procedures and training that are in compliance with applicable privacy laws. Check with your insurance provider if they provide coverage for travel-related COVID-19 testing and if you may submit your FlyClear™ payment receipt for reimbursement. ** COVID-19 travel clearance requirements vary by country. What result documentation is provided to me and what fields to they contain? If you purchased both COVID-19 swab and Antibody testing, the link within your confirmation email will contain two requisitions. You should also book a PCR test if: you’ve been asked to get a test by a health … If you are able to re-schedule your travel to a later date, re-testing may be right for you. Further, LifeLabs enters into a contract with the reference laboratory that includes requirements such as compliance with applicable laws and regulatory requirements and all applicable laboratory accreditation requirements. This is necessary to ensure you get your test results in time before your flight departure. 1. Fees and restrictions apply. We will be unable to change these terms for any customer. FlyClear by LifeLabs and LifeLabs locations will not be able to complete your sample collection if you do not bring your passport. What does that mean? Based on current studies, antibodies to COVID-19 virus can be detected up to 4 months post-exposure, but levels vary depending on individual immune response as well as disease severity, with levels higher in severe and lower in milder/asymptomatic cases. To book multiple Antibody (serology) appointments, you may use the LifeLabs appointment booking tool. Important update: As of December 11, 2020 following guidelines from the Ontario Government , Assessment Centre's, including North … RT-PCR is based on RT-PCR/MALDI-TOF and RT-PCR gel electrophoresis technology. Find your local services. Do I need to remember this password? See FlyClear Pre-Departure Locations section at the bottom of this webpage for the full list of FlyClear locations. What documents do I need to bring with me for travel? The screening questions you are required to answer when you book an appointment are to determine if you are eligible for a COVID-19 test based on current provincial guidelines, which recommend that low risk, asymptomatic individuals should not be considered for testing. Complete the Patient and Caregiver survey at, within the Greater Toronto Area (GTA) and nearby locations (ON), Ottawa and within the Greater Vancouver Area (GVA) ONLY, Complete the screening questionnaire and order the testing you require for your destination country’s COVID-19 travel clearance**. Book my … Does getting tested guarantee that I do not have COVID-19? The vaccine clinic can change this to the shortened dose interval at your first appointment. How do I get a COVID-19 test through FlyClear™? COVID-19 Antibody (serology) blood testing: Please book an appointment at a LifeLabs location near you for your COVID-19 Antibody testing. In the last 24 hours you tested positive on a rapid COVID screening test, Pink eye (Conjunctivitis) not related to other known causes or conditions (e.g., blepharitis, recurrent styes), Fever (Temperature of 37.8 degrees Celsius/100 degrees Fahrenheit or higher), Cough that's new or worsening (continuous, more than usual, not related to other known causes or conditions, for example COPD), Barking cough, making a whistling noise when breathing (Croup, not related to other known causes or conditions), Turning off your ad-blocker or add site to safe list, Using a modern browser, Google Chrome, Microsoft Edge (Chromium Version), FireFox or Safari, Ensuring your smart phone or device is up-to-date. Participating FlyClear locations will provide the COVID-19 swab testing (various locations are listed on this webpage), and LifeLabs patient service centres will provide the COVID-19 Antibody blood testing. Demand for appointments at COVID-19 testing and assessment centres in Hamilton is high and we are sorry if there are no appointments available to book online. What happens if my result comes back positive? On September 24, 2020, the provincial government announced that the Ontario testing guidelines were updated to prioritize those who are at the greatest risk, while shifting away from asymptomatic testing. Please see the FlyClear Locations section on this webpage to learn how to request your appointment(s). Choose from available times and schedule tests when it is convenient for you. Difference between COVID-19 swab (diagnostic molecular) test and Antibody test? Our pharmacist will be available for questions regarding follow-up care. COVID-19 testing is an important way to protect your family, friends, and community. These screening questions will determine if you are eligible for a COVID-19 test based on current provincial guidelines , which recommend that low risk, asymptomatic individuals should not be considered for testing. Last Updated: Next Review Date: Review my answers. These screening questions will determine if you are eligible for a COVID-19 test based on current provincial guidelines, which recommend that low risk, asymptomatic individuals should not be considered for testing. Please note: you must input information EXACTLY as it is laid out on your passport. It's important to ask the health care professional taking your swab / COVID-19 test how you'll be receiving your test results. You can NOT visit a LifeLabs Patient Service Centre (PSC) or other medical clinic for a FlyClear COVID-19 PCR/NAAT swab test. M9V 1R8. WE NEED YOU! Or call 416-635-2509 from 8 a.m. to 4 p.m. to book your appointment over the phone. You can book an appointment by visiting www.lifelabs.com/book-an-appointment. Public Health doesn't have access to your COVID-19 test results . The NAAT test is based on TMA technology for detection of COVID-19. By checking this box, I confirm the accuracy of the information I have provided, acknowledge the information regarding privacy and security and wish to proceed to book an appointment for COVID … Our infectious disease and medical microbiologists have developed testing protocols that ensure those who need to fly, can fly with confidence. How do I order a test for multiple travellers? Appointments are spread out evenly to promote physical distancing and allow for proper cleaning protocols. Further information about LifeLabs Privacy can be found at https://lifelabs.com/privacy-policy/. If you are eligible to travel based on your results, please ensure to PRINT and bring all documentation provided with you for travel. If I get a COVID-19 Antibody (serology) test through FlyClear, do I need to quarantine until I receive my results? I tried to book FlyClear appointment(s) but there are no available appointment times within my booking window, what should I do? Normally, in these cases we ask customers to provide another sample for re-testing. We apologize for the inconvenience. Hamilton residents age 60 and older can now book COVID vaccines Cases of COVID-19 have been confirmed at Fortinos, Sobeys and Shoppers Drug Mart locations across the city. FlyClear™ by LifeLabs® is proud to work alongside the Vancouver International Airport, Health Canada and the Government of British Columbia to provide convenient and efficient COVID-19 testing for international travelers arriving at Vancouver International Airport. Following this announcement, our appointment booking system was updated to provide appointments only to those who meet provincial eligibility criteria for testing. Individuals with health conditions such as respiratory issues may be excused from having to wear a mask. Everyone is encouraged to book an appointment online (see below) or call our COVID 19 HOTLINE Center 444-2498 to book an appointment should you … The Antibody test is not to be used for diagnosis of active COVID-19 infection. If you wish to cancel your COVID-19 test appointment online, please complete this form. FlyClear™ aims to deliver your COVID-19 test results within 48 hours of your collection appointment. LifeLabs will not be responsible or provide refunds for impact to travel plans due to a positive result. Customers within Ontario are asked to book their collections at least 44 hours in advance of when they need their results if they are booking their appointment between 5:00 PM EDT May 22nd - 11:00 PM EDT May 24th. I entered the wrong information while completing the order form. What happens to my travels if I do not receive my results in time and/or I test positive for COVID-19? Please note: while we cannot guarantee your test will be run on a specific RT-PCR method, your results will indicate that your sample was analyzed with a methodology equivalent to an RT-PCR method. Yes, all appointments booked will be honoured but we will no longer be booking appointments for those who do not meet eligibility criteria based on current provincial guidelines, which recommend that low risk, asymptomatic individuals should not be considered for testing. Our pharmacies are now offering COVID-19 At-Home Tests. Can the lab report and letter be provided in a language other than English? All requisitions for all tests for their respective travellers MUST be printed and brought to appointment(s) with the traveller(s). Please see the Privacy section of these FAQs to learn more about the password. These screening questions will determine if you are eligible for a COVID-19 test based on current provincial guidelines. If you book online: The system will automatically schedule your second dose 16 weeks after your first. ... Book Travel Clearance. The FlyClear by LifeLabs locations will not be able to complete your testing if you do not bring the printed requisition. Should I wear a mask to my FlyClear appointment(s)? Saturday 22 May: Car park at Shortlees Community Campus, 10am-5pm. COVID-19 PCR/NAAT swab testing: There are multiple locations where you can get tested, with more being added in the coming weeks. Once you submit a request for a refund, your requisition will automatically be canceled and will not be accepted at your appointment. Please do not arrive early for your COVID-19 test appointment. Please see our Refund process under the Payment section. You can learn more about the types of testing offered through FlyClear in the COVID-19 PCR/NAAT Swab and Antibody (Serology) Testing sections of these FAQs. For COVID-19 Antibody testing, if you cannot find an appointment slot online at your desired LifeLabs location, please call 1-877-313-4982 (Monday-Friday, 8am-6pm EST). No one will be charged for a COVID-19 test in Hamilton. Please note, it can take up to a week for refund requests to be processed and issued. Yes, all appointments booked will be honoured but we will no longer be booking appointments for. What if, after filling out the screening questionnaire, it says I cannot proceed? Requirements vary from country to country, so you are strongly encouraged to check requirements for flight clearance before you order your tests through FlyClear. Videos you watch may be added to the TV's watch history and influence TV recommendations. FlyClear™ offers COVID-19 testing by appointment and aims to deliver the results necessary for your travel destination within 48 hours of your appointment, so that you get your results within the time window required by your destination country. Types of coronavirus test. LifeLabs runs several different molecular COVID-19 testing technologies. Print. COVID-19 tests do not have a validity period and tests are a snapshot in time. Using the form below, confirm that you will be able to get tested in time for your flight. COVID-19 tests for children under the age of one can only be booked through the Booking Line at 905-203-7963. If you are eligible for testing, you will be provided the option of available appointments to book a COVID-19 test. How do I reset my password? How do I pay for a test? It is advised that the customer review their destination’s entry requirements and ensure they bring all necessary documentation with them for travels. Customers are responsible for confirming these documents satisfy the requirements of their destination country. COVID-19 PCR/NAAT swab test: Book your test appointment for the COVID-19 swab test at one of the participating FlyClear by LifeLabs locations listed in the “Locations” section of this website. You will be required to enter the password you created when you ordered your test. Please inform staff if you are unable to wear a mask due to a medical condition.Â, As COVID-19 continues on, many airlines or countries now ask for proof of COVID-19 clearance within a specific timeframe or window.
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